Contact Centre Team Manager

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years. We are looking for a Contact Centre Team Manager who would like to help us reach our mission to earn customer loyalty and drive...

Becoming a Contact Centre Operations Manager at BUUK Infrastructure No 2 Limited means being part of a supportive environment that enables employees to excel. You will lead a team of Customer Service Advisors, providing them with the necessary tools and training to deliver exceptional customer service.Your key responsibilities will involve:Managing Contact...

We are seeking an experienced Contact Centre Operations Manager to join our team at BUUK Infrastructure No 2 Limited. As a Contact Centre Operations Manager, you will be responsible for leading a team of Customer Service Advisors in delivering consistently excellent service to our customers.About the JobThis is a challenging and rewarding role that requires...

Job Introduction We have a number of opportunities for Team Leaders to join us within both the Contact Centre and Dispatch Teams based at Lamby Way, Cardiff. Our multi-channel Contact Centre handles both inbound and outbound communications, responding to customer queries and proactively providing updates. The Dispatch team manages incidents on our...

About the CompanyBulk Infrastructure No 2 Limited is a leading utility partner committed to accelerating the UK towards net zero for all its customers. We provide a supportive environment that enables our people to be the best version of themselves and part of our company.We are looking for a skilled Contact Centre Team Manager who can help us achieve our...

Job SummaryWe are seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure. As a key member of our management team, you will lead a team of Customer Service Advisors and drive business growth through exceptional customer service.About UsOur company has been driving change and innovation in the utility sector for over 30...

Introduction: Maximus UK is one of the largest providers of employment, health and disability support programmes across England, Scotland and Wales. Operating from more than 270 locations nationwide, Maximus UK employs more than 5,000 people, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Maximus operate...

About BUUK InfrastructureWe aim to be the leading utility partner in the UK, accelerating our country towards a net-zero future for all customers. Our company has driven innovation and change over 30 years, providing a supportive environment that empowers our people to excel.Job Description: Senior Contact Centre Team LeadKey Responsibilities:Lead, coach,...

About the JobWe are looking for a highly skilled Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited. As a key member of our organisation, you will be responsible for leading, coaching and developing a team of Customer Service Advisors in delivering exceptional customer service.Key Tasks:- Manage and lead a team of Customer...

Key ResponsibilitiesLead, coach, and develop a team of Customer Service Advisors in delivering outstanding customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service provided to our customersSupport Advisors with handling challenging situations and take ownership of complaint resolution where...

**About us** We are professional, agile and innovative. Our work environment includes: - Modern office setting - Food provided - Growth opportunities **Job Title: Contact Centre Agent** **Company**: Omega Wales Outsource & Consultancy Ltd. Are you a dynamic and customer-focused individual with a passion for sales? Omega Wales Outsource & Consultancy...

Join Our Mission at BUUK InfrastructureWe strive to be the leading utility partner in the UK, driving change and innovation. Our mission is to accelerate the country towards a net-zero future for all customers.Job Title: Contact Centre Leadership RoleWe're seeking a seasoned leader to manage our contact centre operations, focusing on exceptional customer...

**Description & Requirements** **Be part of something great** Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services...

The role of Head of Product for Contact Capability is crucial in leveraging contact centre technologies to drive customer and agent experiences and ultimately business success. This position is responsible for ensuring that all introduced capabilities meet or exceed business expectations, with a particular focus on maximizing the value of core...

The role of Head of Product for Contact Capability is crucial in leveraging contact centre technologies to drive customer and agent experiences and ultimately business success. This position is responsible for ensuring that all introduced capabilities meet or exceed business expectations, with a particular focus on maximizing the value of core...

About the RoleWe are seeking a highly skilled Contact Centre Team Manager to lead our team of Customer Service Advisors in delivering exceptional customer service. As the key person responsible for the success of this team, you will be instrumental in driving business growth and customer loyalty.

Job Introduction Applications are invited for full and part time Contact Centre Advisors (Shift) within the Contact Centre based at Lamby Way, Cardiff, these are temporary roles for up to a period of up to 12 months. As one of our Contact Centre Advisors, you will play a key role in representing the Company positively at all times by handling all telephone...

The Mon Motors Group is a family run company that was established in 1971. Today we are one of the largest automotive dealer groups in South Wales and the West of England. The group has main dealerships in Audi, Ford, Seat, Skoda, Volkswagen and Volvo, along with a large used-car operation and a number of multi-brand service centres and body shops and trade...

Become a Sky Sales AdvisorAs a successful Contact Centre Sales Advisor at Sky, you'll enjoy a rewarding career with excellent opportunities for growth and development. Our comprehensive 7-week training program will equip you with the skills and knowledge needed to succeed in this challenging yet fulfilling role.Your ResponsibilitiesDeliver exceptional...