Contact Centre Operations Manager

About the CompanyBulk Infrastructure No 2 Limited is a leading utility partner committed to accelerating the UK towards net zero for all its customers. We provide a supportive environment that enables our people to be the best version of themselves and part of our company.We are looking for a skilled Contact Centre Team Manager who can help us achieve our...

About the Role:COREcruitment is currently seeking a highly skilled Director of Operations to oversee our Contact Centre in Cape Town.This is an exciting opportunity for an experienced leader to develop and implement strategic plans, drive business growth, and ensure exceptional customer service.The successful candidate will have a proven track record in...

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

Job SummaryWe are seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure. As a key member of our management team, you will lead a team of Customer Service Advisors and drive business growth through exceptional customer service.About UsOur company has been driving change and innovation in the utility sector for over 30...

Novotel Cardiff Centre Front Office Manager JobWe are seeking a talented and experienced Front Office Manager to join our team at Novotel Cardiff Centre. As the Front Office Manager, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay.Key Responsibilities:Lead the front office team, including...

FUTURE PUBLISHING IS A DYNAMIC AND FAST-PACED WORKPLACE WHERE YOU CAN THRIVE AS A CUSTOMER SERVICE ADVISOR!As part of our award-winning team, you'll play a vital role in delivering exceptional customer experiences through various channels.We offer a unique opportunity to work from our Cardiff office three days a week and remotely two days a week, giving you...

About the RoleWe are seeking a highly skilled Contact Centre Team Manager to lead our team of Customer Service Advisors in delivering exceptional customer service. As the key person responsible for the success of this team, you will be instrumental in driving business growth and customer loyalty.

Job OverviewWe are seeking a highly skilled Hotel Operations Manager to join our team at Novotel Cardiff Centre. As the front office manager, you will be responsible for overseeing and managing all front office operations, including reception, concierge, and guest services.Main Responsibilities• Oversee and manage all front office operations, ensuring...

We are seeking a seasoned professional to lead our front office operations at Novotel Cardiff Centre in the United Kingdom. This role offers an exceptional opportunity for growth and development, with a salary range of £40,000 - £55,000 per annum.Job DescriptionJob Summary:To oversee and manage all front office operations, including reception, concierge,...

Velindre Cancer Centre is seeking a talented Cancer Centre Pharmacy Specialist to join their team.The salary for this position is estimated to be around £50,000 - £70,000 per annum, depending on experience.About the Role:Job DescriptionThis exciting opportunity has arisen for a pharmacist with significant clinical experience in Oncology/Haematology.The...

BUUK Infrastructure No 2 Limited is seeking a skilled Call Centre Performance Director to lead our Contact Centre team. As a Call Centre Performance Director, you will be responsible for driving performance and excellence in our Contact Centre operations.About the CompanyOur company is committed to being the leading utility partner to accelerate the UK...

SummaryThe Head of Product for Contact Capability is pivotal in ensuring that contact centre technologies are effectively implemented and utilized to meet the strategic goals of the business, fostering innovation, collaboration, and continuous improvement.This is an estimated salary range of £130,000 - £160,000 based on industry standards and location.

Job Description:We are seeking an experienced and dynamic Contact Centre Manager to lead our expanding South African operations in Cape Town.The successful candidate will be responsible for developing and implementing the overall Contact Centre strategy, including resource planning, labour force management, and performance monitoring.Key responsibilities...

About the RoleThe Head of Product for Contact Capability will lead a team of Capability Leads and Product Owners in supporting the implementation and measurement of continuous change aligned with the Product Vision and Key Results (OKRs). Your efforts will contribute to achieving the overarching EUI Targets in line with the company's strategy.Key...

We are seeking a highly organized and motivated Kitchen Production Manager to join our team at Novotel Cardiff Centre.Key ResponsibilitiesPlan, coordinate, and implement kitchen operations to meet business needs and quality standards.Develop and maintain effective relationships with suppliers, distributors, and other stakeholders.Monitor inventory levels,...

About the JobWe have a fantastic opportunity for a Data Centre Design and Delivery Lead to join our team. As a key member of our data centre specialist team, you will be responsible for delivering high-quality designs and solutions for our clients.Your Key Responsibilities:Design and plan data centres to ensure efficient and reliable operationsManage project...

Job SummaryWe are seeking an enthusiastic and customer-focused Front Office Manager to join our team in Cardiff, United Kingdom. As the Front Office Manager, you will play a crucial role in ensuring exceptional guest experiences and leading our front office operations with professionalism and efficiency.Key Responsibilities:Oversee and manage all front...

About Our Role:We are looking for an experienced Mixologist/Team Leader to join our team at Novotel Cardiff Centre. This exciting opportunity involves overseeing the daily operations of our Customs Shed restaurant, where you will lead a team of skilled bartenders and mixologists. Your primary goal will be to deliver exceptional customer experiences through...

**Job Description**We are looking for a highly skilled Data Centre Project Manager to join our team. As a key member of our established Data Centre specialist team, you will be responsible for managing data centre projects from conception to completion.The ideal candidate will have a strong background in electrical engineering and experience in project...

We are looking for an Organisational Development Manager to join our team at Pertemps Cardiff. In this role, you will be responsible for overseeing the Service Centre team, ensuring they meet targets and maintain high standards of customer satisfaction.Main ResponsibilitiesLead the Service Centre team, guiding them towards achieving their goals and...