Chief of Contact Experience Strategy

About UsCompanies House, an Executive Agency of the Department for Business and Trade, is at the forefront of combatting economic crime and supporting businesses through company incorporation, dissolution, and registration services. With offices in Cardiff, Belfast, and Edinburgh, our organisation plays a vital role in maintaining a register of company...

We are seeking a visionary and innovative leader to spearhead our customer experience strategy. As Chief Customer Experience Officer, you will be responsible for driving excellence in customer service, managing cross-functional teams, and championing continuous improvement.This role is at the forefront of our commitment to delivering exceptional customer...

The position of Chief Governance Officer at S&You is a senior leadership role that oversees the governance, financial management, and overall administration of the organisation.As a key member of the Executive Committee, you will be responsible for leading the oversight of Wales Lacrosse's strategy and ensuring its effective implementation.The successful...

About the JobWe are seeking an experienced Chief Fraud Officer to join our team at Confused.com. In this role, you will be responsible for leading the development and implementation of our anti-fraud strategy.You will work closely with our Commercial Managers to understand the approach to fraud taken by key panel partners and collaborate with their fraud...

Company OverviewThe National Society for the Prevention of Cruelty to Children is a leading children's charity dedicated to ending child abuse and neglect. We are committed to protecting and promoting the rights and well-being of all children.We are seeking an experienced Chief of Staff to join our team in Wales. This is an exciting opportunity to lead...

We are looking for a highly skilled Chief Information Security Officer (CISO) to lead our Information Security efforts in Fintech Wales. The successful candidate will be responsible for developing and implementing an effective Information Security strategy, managing risks, and ensuring compliance with relevant regulations.The ideal candidate will have...

We are seeking a highly skilled Chief Cyber Resilience Officer to lead our organisation's efforts in developing and implementing protective security strategies.The ideal candidate will have extensive experience in cyber security, ideally within Critical National Infrastructure, and certifications such as CISSP or GICSP. They will also have knowledge of cyber...

We are seeking a highly skilled Chief Executive Officer to lead our organisation in its pursuit of excellence within the Welsh red meat industry. The successful candidate will have a strong track record of leadership and strategy execution, with a deep understanding of the sector's dynamics.Key responsibilities include taking ownership of delivering our...

Job SummaryThe Chief Financial Strategist is responsible for overseeing Eakin Healthcare Group's Treasury and Tax Policy, as well as Enterprise Risk Management. The role reports directly to the Chief Financial Officer and collaborates with senior leadership on special projects.Duties and ResponsibilitiesOwn and implement the Group Treasury policy in the...

We are seeking a Chief Financial Manager to join our partner NHS Organisation in a 6 Month Contract role. This exciting opportunity involves leading financial operations, driving business growth, and enhancing financial performance.Job RequirementsProven experience in financial leadership roles within the healthcare sectorStrong analytical and...

Welsh Sports Association is seeking a dynamic and inclusive leader to join its Senior Leadership Team as Chief Active Pathway Development Lead.The successful candidate will be responsible for leading the ongoing development of an inclusive active pathway in Wales, driving elements of the DSW Strategy, and overseeing a team of 7 people.Located in Cardiff and...

About the Role:COREcruitment is currently seeking a highly skilled Director of Operations to oversee our Contact Centre in Cape Town.This is an exciting opportunity for an experienced leader to develop and implement strategic plans, drive business growth, and ensure exceptional customer service.The successful candidate will have a proven track record in...

At Creditsafe, we are seeking a highly skilled and experienced Chief Information Security Strategist to lead our Security Operations Centre, Application Security, and Security Engineering teams.About the RoleThe successful candidate will play a crucial role in continuing to improve organizational maturity in line with our existing ISO and ISO certifications...

About the RoleAs a Chief Education Officer with Educators Wales, you will play a crucial role in enhancing the Welsh education system. This position involves supporting educational institutions in delivering quality education and adapting to new curricula. With recent changes and reforms, our goal is to maintain high standards and support providers across...

At Principality Building Society, we're seeking a Chief Data Transformation Officer to lead our data capabilities transformation.About the RoleThis is an exciting opportunity to drive strategic change and operational excellence in data services. As a key member of our leadership team, you'll be responsible for delivering business value through effective...

Company Overview">MONMOUTHSHIRE HOUSING is a leading organization in the housing sector, dedicated to providing excellent services to its customers. As a Non-Executive Director, you will play a crucial role in shaping the strategic direction and success of the Group.

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

Job Description:Role OverviewThis is a challenging and rewarding role where you will work closely with our sales team to develop and execute sales strategies for bespoke care packages with local authorities and residential services.About the RoleWe are looking for a talented individual who can monitor sales performance, provide regular updates to senior...

Job SummaryWe are seeking a seasoned professional to fill the role of Chief Security Officer. This position will oversee the security team and be responsible for implementing and maintaining effective security policies and procedures.About the RoleThe successful candidate will have a proven track record in security management, with experience in leading...

Are you a driven financial professional looking for your next challenge? We are seeking an experienced Chief Financial Analyst to join our dynamic and fast-growing finance team.About Yolk RecruitmentWe're a leading recruitment agency making significant strides in the industry. With a focus on innovation and continuous improvement, we're currently undergoing...