Contact Centre Team Leader for Exceptional Customer Service

About BUUK InfrastructureWe aim to be the leading utility partner in the UK, accelerating our country towards a net-zero future for all customers. Our company has driven innovation and change over 30 years, providing a supportive environment that empowers our people to excel.Job Description: Senior Contact Centre Team LeadKey Responsibilities:Lead, coach,...

Join Our Mission at BUUK InfrastructureWe strive to be the leading utility partner in the UK, driving change and innovation. Our mission is to accelerate the country towards a net-zero future for all customers.Job Title: Contact Centre Leadership RoleWe're seeking a seasoned leader to manage our contact centre operations, focusing on exceptional customer...

About the JobWe are seeking a highly skilled and experienced Contact Centre Team Manager to join our team in delivering exceptional customer service. As a key member of our operations team, you will be responsible for managing workflows, coaching and developing team members, and driving performance improvements.The successful candidate will have a proven...

Are you a proven leader with a passion for delivering exceptional customer service? We're seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited.About the RoleThis is a challenging and rewarding role that requires strong leadership skills, excellent communication abilities, and a thorough understanding of...

About the CompanyBulk Infrastructure No 2 Limited is a leading utility partner committed to accelerating the UK towards net zero for all its customers. We provide a supportive environment that enables our people to be the best version of themselves and part of our company.We are looking for a skilled Contact Centre Team Manager who can help us achieve our...

Becoming a Contact Centre Operations Manager at BUUK Infrastructure No 2 Limited means being part of a supportive environment that enables employees to excel. You will lead a team of Customer Service Advisors, providing them with the necessary tools and training to deliver exceptional customer service.Your key responsibilities will involve:Managing Contact...

Job SummaryWe are seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure. As a key member of our management team, you will lead a team of Customer Service Advisors and drive business growth through exceptional customer service.About UsOur company has been driving change and innovation in the utility sector for over 30...

About the RoleBecome a key member of our team as a Contact Centre Team Manager at BUUK Infrastructure No 2 Limited. We are seeking an experienced leader to lead, coach and develop a team of Customer Service Advisors in delivering exceptional customer service.Key Responsibilities:- Lead and manage a team of Customer Service Advisors to achieve excellent...

About the JobWe are looking for a highly skilled Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited. As a key member of our organisation, you will be responsible for leading, coaching and developing a team of Customer Service Advisors in delivering exceptional customer service.Key Tasks:- Manage and lead a team of Customer...

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

We are seeking an experienced Contact Centre Operations Manager to join our team at BUUK Infrastructure No 2 Limited. As a Contact Centre Operations Manager, you will be responsible for leading a team of Customer Service Advisors in delivering consistently excellent service to our customers.About the JobThis is a challenging and rewarding role that requires...

Become a Sky Sales AdvisorAs a successful Contact Centre Sales Advisor at Sky, you'll enjoy a rewarding career with excellent opportunities for growth and development. Our comprehensive 7-week training program will equip you with the skills and knowledge needed to succeed in this challenging yet fulfilling role.Your ResponsibilitiesDeliver exceptional...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Team Manager to lead our team in delivering exceptional customer service. As a key member of our operations team, you will be responsible for managing workflows, coaching and developing team members, and driving performance improvements.The successful candidate will have a proven...

As a Customer Service Team Lead at BUUK Infrastructure No 2 Limited, you will be responsible for leading a team of Customer Service Advisors in delivering exceptional customer service. This role involves identifying skills gaps and potential process improvements to increase performance of your team and the service to our customers.Key responsibilities...

Job DescriptionLead, coach and develop a team of Customer Service Advisors in delivering exceptional customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service to our customersSupport Advisors with dealing with challenging situations and take ownership of complaint handling where requiredDay...

Key ResponsibilitiesLead, coach, and develop a team of Customer Service Advisors in delivering outstanding customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service provided to our customersSupport Advisors with handling challenging situations and take ownership of complaint resolution where...

About BUUK Infrastructure No 2 LimitedOur company is a leading utility partner dedicated to accelerating the UK towards net zero for all our customers. With over 30 years of driving change and innovation, we aim to be the major force behind this transformation.We are seeking a highly skilled Contact Centre Team Manager who can help us achieve our mission of...

We are seeking a visionary leader to join our team at the UK Centre for Ecology & Hydrology, a leading research institute dedicated to addressing complex environmental challenges. The successful candidate will provide strategic leadership and vision for one of our four science areas: Environmental Pressures and Response, Biodiversity and Land Use, Surface...

About UsAt BUUK Infrastructure, our vision is to be the leading utility partner in accelerating the UK's transition to net zero for all customers. Our group of companies has been driving change and innovation over 30 years.We provide a supportive environment that enables our people to thrive, committed to making them feel proud to be part of BUUK...

Job DescriptionThe successful candidate will be responsible for managing a team of customer service representatives, ensuring they have the necessary skills and resources to deliver exceptional customer service.You will be expected to proactively manage the team around the flow of work, utilising and analysing management information on service, customer...