Contact Centre Operations Manager

We are seeking an experienced Contact Centre Operations Manager to join our team at BUUK Infrastructure No 2 Limited. As a Contact Centre Operations Manager, you will be responsible for leading a team of Customer Service Advisors in delivering consistently excellent service to our customers.About the JobThis is a challenging and rewarding role that requires...

About the CompanyBulk Infrastructure No 2 Limited is a leading utility partner committed to accelerating the UK towards net zero for all its customers. We provide a supportive environment that enables our people to be the best version of themselves and part of our company.We are looking for a skilled Contact Centre Team Manager who can help us achieve our...

Key ResponsibilitiesLead, coach, and develop a team of Customer Service Advisors in delivering outstanding customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service provided to our customersSupport Advisors with handling challenging situations and take ownership of complaint resolution where...

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

Join Our Mission at BUUK InfrastructureWe strive to be the leading utility partner in the UK, driving change and innovation. Our mission is to accelerate the country towards a net-zero future for all customers.Job Title: Contact Centre Leadership RoleWe're seeking a seasoned leader to manage our contact centre operations, focusing on exceptional customer...

Job SummaryWe are seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure. As a key member of our management team, you will lead a team of Customer Service Advisors and drive business growth through exceptional customer service.About UsOur company has been driving change and innovation in the utility sector for over 30...

About the JobWe are looking for a highly skilled Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited. As a key member of our organisation, you will be responsible for leading, coaching and developing a team of Customer Service Advisors in delivering exceptional customer service.Key Tasks:- Manage and lead a team of Customer...

Novotel Cardiff Centre Front Office Manager JobWe are seeking a talented and experienced Front Office Manager to join our team at Novotel Cardiff Centre. As the Front Office Manager, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay.Key Responsibilities:Lead the front office team, including...

About BUUK InfrastructureWe aim to be the leading utility partner in the UK, accelerating our country towards a net-zero future for all customers. Our company has driven innovation and change over 30 years, providing a supportive environment that empowers our people to excel.Job Description: Senior Contact Centre Team LeadKey Responsibilities:Lead, coach,...

Become a Sky Sales AdvisorAs a successful Contact Centre Sales Advisor at Sky, you'll enjoy a rewarding career with excellent opportunities for growth and development. Our comprehensive 7-week training program will equip you with the skills and knowledge needed to succeed in this challenging yet fulfilling role.Your ResponsibilitiesDeliver exceptional...

About the RoleWe are seeking a highly skilled Contact Centre Team Manager to lead our team of Customer Service Advisors in delivering exceptional customer service. As the key person responsible for the success of this team, you will be instrumental in driving business growth and customer loyalty.

Job OverviewWe are seeking a highly skilled Hotel Operations Manager to join our team at Novotel Cardiff Centre. As the front office manager, you will be responsible for overseeing and managing all front office operations, including reception, concierge, and guest services.Main Responsibilities• Oversee and manage all front office operations, ensuring...

We are seeking a seasoned professional to lead our front office operations at Novotel Cardiff Centre in the United Kingdom. This role offers an exceptional opportunity for growth and development, with a salary range of £40,000 - £55,000 per annum.Job DescriptionJob Summary:To oversee and manage all front office operations, including reception, concierge,...

**Job Description:** Job Title: Cardiff City Centre ManagerAre you passionate about making a difference in the lives of individuals affected by domestic abuse? Do you have leadership experience and a passion for delivering high-quality services?We are seeking a dynamic manager to lead our Adult Support Team in Cardiff City Centre. The successful candidate...

BUUK Infrastructure No 2 Limited is seeking a skilled Call Centre Performance Director to lead our Contact Centre team. As a Call Centre Performance Director, you will be responsible for driving performance and excellence in our Contact Centre operations.About the CompanyOur company is committed to being the leading utility partner to accelerate the UK...

**Job Title:** Kitchen Operations SpecialistWe are seeking a highly organized and detail-oriented Kitchen Operations Specialist to join our team at Novotel Cardiff Centre. As a Kitchen Operations Specialist, you will be responsible for overseeing all aspects of kitchen operations, including food preparation, inventory management, and supply ordering.**Key...

About UsGAP Group LTD is a leading provider of hire equipment throughout the UK. We have 10 divisions and are committed to delivering exceptional customer service.Job Title**Profit Centre Manager**About the RoleWe are seeking an experienced Profit Centre Manager to join our team at GAP Group LTD. This is a key leadership position that requires a strong...

SummaryThe Head of Product for Contact Capability is pivotal in ensuring that contact centre technologies are effectively implemented and utilized to meet the strategic goals of the business, fostering innovation, collaboration, and continuous improvement.This is an estimated salary range of £130,000 - £160,000 based on industry standards and location.

About the RoleThe Head of Product for Contact Capability will lead a team of Capability Leads and Product Owners in supporting the implementation and measurement of continuous change aligned with the Product Vision and Key Results (OKRs). Your efforts will contribute to achieving the overarching EUI Targets in line with the company's strategy.Key...

Becoming Part of BUUK InfrastructureWe are committed to being the leading utility partner in the UK, driving change and innovation. Our vision is to accelerate the country towards a net-zero future for all customers.Job Title: Customer Service Operations ManagerWe seek a skilled manager to oversee our contact centre operations, ensuring exceptional customer...