Contact Centre Leadership Role

About the OpportunityWe are looking for a Contact Centre Strategist to lead the development and implementation of contact centre technologies that drive customer and agent experiences. The successful candidate will have a strong understanding of the contact centre landscape and be able to provide strategic guidance on technology adoption and...

Becoming a Contact Centre Operations Manager at BUUK Infrastructure No 2 Limited means being part of a supportive environment that enables employees to excel. You will lead a team of Customer Service Advisors, providing them with the necessary tools and training to deliver exceptional customer service.Your key responsibilities will involve:Managing Contact...

We are seeking an experienced Contact Centre Operations Manager to join our team at BUUK Infrastructure No 2 Limited. As a Contact Centre Operations Manager, you will be responsible for leading a team of Customer Service Advisors in delivering consistently excellent service to our customers.About the JobThis is a challenging and rewarding role that requires...

About the CompanyBulk Infrastructure No 2 Limited is a leading utility partner committed to accelerating the UK towards net zero for all its customers. We provide a supportive environment that enables our people to be the best version of themselves and part of our company.We are looking for a skilled Contact Centre Team Manager who can help us achieve our...

Job SummaryWe are seeking an experienced Contact Centre Team Manager to join our team at BUUK Infrastructure. As a key member of our management team, you will lead a team of Customer Service Advisors and drive business growth through exceptional customer service.About UsOur company has been driving change and innovation in the utility sector for over 30...

About the JobWe are looking for a highly skilled Contact Centre Team Manager to join our team at BUUK Infrastructure No 2 Limited. As a key member of our organisation, you will be responsible for leading, coaching and developing a team of Customer Service Advisors in delivering exceptional customer service.Key Tasks:- Manage and lead a team of Customer...

About BUUK InfrastructureWe aim to be the leading utility partner in the UK, accelerating our country towards a net-zero future for all customers. Our company has driven innovation and change over 30 years, providing a supportive environment that empowers our people to excel.Job Description: Senior Contact Centre Team LeadKey Responsibilities:Lead, coach,...

Key ResponsibilitiesLead, coach, and develop a team of Customer Service Advisors in delivering outstanding customer serviceIdentify skills gaps and potential process improvements to increase performance of your team and the service provided to our customersSupport Advisors with handling challenging situations and take ownership of complaint resolution where...

Become a Sky Sales AdvisorAs a successful Contact Centre Sales Advisor at Sky, you'll enjoy a rewarding career with excellent opportunities for growth and development. Our comprehensive 7-week training program will equip you with the skills and knowledge needed to succeed in this challenging yet fulfilling role.Your ResponsibilitiesDeliver exceptional...

Novotel Cardiff Centre Front Office Manager JobWe are seeking a talented and experienced Front Office Manager to join our team at Novotel Cardiff Centre. As the Front Office Manager, you will play a vital role in ensuring that our guests receive exceptional service and have a memorable stay.Key Responsibilities:Lead the front office team, including...

About the RoleThe Head of Product for Contact Capability will lead a team of Capability Leads and Product Owners in supporting the implementation and measurement of continuous change aligned with the Product Vision and Key Results (OKRs). Your efforts will contribute to achieving the overarching EUI Targets in line with the company's strategy.Key...

About the RoleWe are seeking a highly skilled Contact Centre Team Manager to lead our team of Customer Service Advisors in delivering exceptional customer service. As the key person responsible for the success of this team, you will be instrumental in driving business growth and customer loyalty.

Sales and Operations Manager in Gardening SectorA reputable garden centre in Cardiff seeks a skilled Sales and Operations Manager to lead the gardening sundries department, focusing on customer satisfaction and business growth.We pride ourselves on our expertise and knowledge, which enables us to offer exceptional advice and support to our customers. This...

Leadership Role in FosteringWe are seeking a Leadership Role in Fostering to join our team, responsible for leading our Pan-Wales Service. The successful candidate will have strong leadership skills and relevant experience of working with foster parents, children, and young people.The estimated salary for this role is around £55,000 - £65,000 per annum,...

Leadership Role in AccountingWe are seeking an experienced Leadership Role in Accounting to join our team. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategic plans and managing a team of accountants.The ideal candidate will have a strong background in accounting, excellent...

Physiotherapy Leadership VacancyWe are seeking a physiotherapist with exceptional leadership skills to join our MSK Outpatient Physiotherapy team as a physiotherapy leader. This role will be based in one of our locality physiotherapy departments at Cardiff Royal Infirmary (CRI), University Hospital of Wales (UHW) or Barry Hospital.This is an excellent...

About UsTesco Pharmacies is committed to delivering exceptional healthcare services to our communities. As a Duty Pharmacy Manager, you will play a vital role in leading and developing our pharmacy teams, ensuring seamless service delivery, and providing outstanding patient care.We are looking for an experienced pharmacist with excellent leadership skills to...

Executive Leadership RoleS&You is looking for an experienced Executive Leader to join our organization. The successful candidate will have a strong background in finance or elite sports management, with excellent leadership and strategic thinking skills.As an Executive Leader, you will be responsible for providing strategic guidance and oversight on...

About the OpportunityWe are looking for a talented Healthcare Leadership Role to join our team at Cardiff and Vale University Health Board. In this role, you will have the opportunity to make a real difference in the lives of our patients and their families.As a key member of our leadership team, you will be responsible for developing and implementing...

S&You is seeking a highly skilled and dedicated individual to fill the Strategic Leadership Role of Director of Social Impact.This exciting opportunity will see you working closely with our team to develop and implement strategies that drive positive social change through the power of football.As a key member of our board, you will be responsible for...