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Employee Relations Case Manager

2 months ago

Manchester, United Kingdom McGregor Boyall Remote Work Freelance Full time

Our client is a leading Retail brand based in Manchester. They are actively hiring an Employee Relations Case Manager to join their HR Shared Services Team for 6 months starting immediately

This role is critical to the business and will deliver high-quality and accurate advice on all aspects of employee relations, including providing end-to-end case management and working on complex issues.

The ideal candidate should possess excellent ER case management skills, including handling high-complexity cases and large volumes, ideally within shared services.

Core Duties:

  • Deliver high-quality and accurate advice on all employee relations matters in line with business policies.
  • Provide end-to-end case management support, including high complex risk cases.
  • Undertake stakeholder management activity, developing strong relationships with stakeholders.
  • Work closely with ER & Legal.
  • Provide support to business projects on consultation, TUPE etc.
  • Deliver continuous improvement plans, and supporting ways of working and team effectiveness.

Skills/Experience essential for the role:

  • Experience managing high-complex employee relations cases at volume.
  • Experience working in shared services.
  • Ability to work at pace.
  • Strong stakeholder management experience, with the ability to build excellent relationships.
  • Up-to-date knowledge of employment laws.
  • Ability to make informed decisions in a positive way.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.