Employee Relations Consultant

3 weeks ago

Manchester, United Kingdom Interactive Investor Full time

ABOUT US:

Interactive Investor is a distinguished investment platform dedicated to empowering our clients in managing their financial futures.

With over 25 years of experience, we have navigated through various market conditions, establishing ourselves as the UK's leading flat-fee investment platform, overseeing nearly £70 billion in assets and serving over 400,000 clients.

For a straightforward, flat monthly fee, we offer a secure environment for pensions, ISAs, and investments, featuring a diverse selection of over 40,000 UK and international investment opportunities, including shares, funds, trusts, and ETFs.

We also provide unbiased, expert content from our award-winning financial journalists, a highly engaged investor community, and daily newsletters and insights.

OUR VALUES:

Our mission is clear: we aim for our clients to feel empowered and in control, for Interactive Investor to continue thriving, and for our workplace to be a space where everyone can flourish. Our customer-centric approach and bold principles are fundamental to this vision. We prioritize honesty, transparency, and straightforward communication with both our clients and colleagues. We are decisive and take responsibility for our commitments. Our ambition drives us to advocate for what we believe is best for our clients, our teams, and Interactive Investor.

ROLE OBJECTIVE:

The Employee Relations Consultant serves as the primary resource for People Managers seeking advice, guidance, and coaching on individual employee relations matters and ongoing cases.

Collaborating closely with the relevant HR Business Partner, you will play a crucial role in ensuring that our operational practices and decisions regarding employees adhere to applicable employment laws, HR policies, and procedures. Your counsel will be vital in minimizing business risks and ensuring that employees are managed in alignment with our core values.

This position will also assist the HR Business Partner with broader people-focused business initiatives and reporting as necessary.

KEY RESPONSIBILITIES:

  • Deliver proactive advice, support, and constructive challenge to line managers concerning employee relations cases.
  • Ensure that employee matters are addressed fairly and consistently, in compliance with legislation, HR best practices, and company policies.
  • Reduce and manage risk exposure to the organization through proactive oversight of employee relations cases.
  • Maintain the Employee Relations case tracker and produce monthly Employee Relations Management Information.
  • Analyze employee relations trends, issues, and areas of concern, offering options and solutions to support business needs.
  • Assist in the execution of organizational design projects, including redundancy, TUPE, and M&A activities as appropriate.
  • Contribute to the development and review of HR policies, ensuring their application aligns with current legislation and best practices.
  • Support recruitment efforts as needed.
  • Foster and maintain effective, collaborative relationships with internal stakeholders to ensure high standards of advice, challenge, and support.
  • Identify gaps in people management skills and knowledge, ensuring appropriate coaching and training interventions are provided to enable managers to handle a wide range of Employee Relations issues.
  • Collaborate with the training team to support the delivery of HR-focused training as required.
  • Uphold the first line of Risk/Compliance defense by ensuring adherence to business processes and procedures designed to meet regulatory standards.
  • Make informed risk decisions and engage in credible discussions regarding management recommendations in line with the approved Risk Management Framework.
  • Review and support the risks and controls assigned to the department.

SKILLS & EXPERIENCE REQUIRED:

  • CIPD qualification or equivalent, or a willingness to pursue it.
  • Understanding of employment law and practices.
  • Proven ability to provide accurate guidance to management and staff on a broad spectrum of employment law matters.
  • Capability to devise a range of Employee Relations solutions for various cases, presenting pros and cons for each option and highlighting preferred recommendations based on a risk-assessed approach.
  • Awareness of business objectives, products, and processes.
  • Excellent stakeholder management skills, with the ability to negotiate and influence up to senior management levels.
  • Ability to work independently, plan, prioritize, and organize tasks to achieve goals and meet deadlines, including managing competing demands and multiple cases.
  • Capacity to remain composed under pressure and demonstrate emotional resilience in challenging situations or conversations.
  • Advanced communication skills, both verbal and written.

PERSONAL ATTRIBUTES:

  • Clear communicator.
  • Strong team player.
  • Demonstrated passion and drive for achieving optimal outcomes.
  • Ability to act swiftly and deliver results efficiently.
  • Decisive, taking ownership of outcomes.
  • Open to challenges and willing to challenge others constructively.

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