Employee Relations Consultant

3 weeks ago

Manchester, United Kingdom THG Full time

THG is a dynamic, global technology enterprise that excels in connecting brands directly with consumers. Our state-of-the-art proprietary technology and infrastructure drive the impressive growth of our diverse portfolio, which includes beauty, nutrition, and lifestyle brands.

With a global workforce of over 7,000 driven individuals, our culture thrives on a fast-paced and entrepreneurial spirit, which has been pivotal to our remarkable expansion.

We continuously seek individuals who can contribute innovative and fresh perspectives to THG, playing a crucial role in propelling the organization forward on its exciting journey. If you are prepared to advance your career, challenge yourself daily, and adapt to the evolving landscape, THG is the place for you.

THG is in search of a People Advisor to become a part of the People team. This role is essential in delivering professional HR support services to various operational areas.

Key Responsibilities:

Employee Relations:

  • Oversee the management of all core employee relations cases, including sickness, flexible working requests, performance management, grievances, and disciplinary actions.
  • Support colleague welfare through occupational health referrals, risk assessments, and capability processes.
  • Provide expert advice and guidance to colleagues and managers as needed.
  • Collaborate with the HR Business Partner to ensure adequate support on complex employee relations matters.
  • Promote the development of effective people management skills.
  • Manage parental leave processes.

Performance Management:

  • Coach and influence managers to enhance their leadership and people management skills.
  • Ensure all formal performance management cases are documented in compliance with internal audit standards.
  • Assist managers in navigating the performance management framework and ensure timely progression through the stages.
  • Participate in follow-up actions related to performance ratings and succession planning.

Engagement & Development:

  • Assist in the design and implementation of engagement initiatives.
  • Enhance coaching skills among managers and colleagues.
  • Support the local induction process as necessary.
  • Deliver HR training modules to the management team.
  • Foster a positive culture of equality, diversity, and inclusion within the team.
  • Lead site recognition processes and assist managers in identifying and acknowledging top talent.
  • Contribute to the development of the people strategy.

Stakeholder Partnerships:

  • Manage and develop the People Assistants.
  • Collaborate with the broader People Team to ensure accurate payroll information is processed timely.
  • Work with Learning & Development teams to create and deliver manager training aligned with operational needs.
  • Provide guidance to staff and managers to ensure adherence to processes and procedures.
  • Engage in weekly planning and agency discussions.

Data Analysis:

  • Conduct weekly reviews of employee relations cases and KPIs to identify trends and opportunities for improvement.
  • Collaborate with the Talent business partner to analyze attrition data and develop action plans.
  • Monitor data trends from daily and weekly KPI reports.
  • Coordinate with operations for organizational changes and ensure HR systems are updated accordingly.

Qualifications:

  • A minimum of two years of HR experience.
  • Experience advising managers on HR policies and procedures.
  • Experience managing HR cases in a warehousing or manufacturing context is preferred.
  • Strong technical knowledge and understanding of current employment legislation.
  • Excellent listening and problem-solving abilities.
  • Proficient relationship-building skills.
  • Ability to analyze data and present key findings effectively.
  • Strong communication skills.
  • Self-motivated and capable of working independently.
  • Level 5 CIPD qualification is desirable.
  • Flexibility in working hours is required, as this area operates 24/7.

Benefits:

  • Competitive salary package.
  • Employee discounts on various products.
  • Participation in a company bonus scheme.
  • Company pension plan.
  • Access to mental health support and company doctor.
  • Discounted physiotherapy services.

THG is committed to fostering a diverse and inclusive environment and welcomes applications from all community sectors.

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