Current jobs related to Strategic Customer Success Manager - London, Greater London - Arrow Electronics

  • Strategic Customer Success Manager

    11 hours ago

    London, Greater London, United Kingdom Miro Group Full time

    About the RoleMiro Group is expanding its Customer Success organization, and we are seeking highly skilled professionals to join our team as a Strategic Customer Success Manager. This role is a key part of our Customer Success team, responsible for ensuring our customers achieve maximum value from our platform.Key ResponsibilitiesManage a portfolio of up to...

  • Strategic Customer Success Leader

    2 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    About BlueOptima BlueOptima is a leading provider of AI-powered software development solutions. We help organizations optimize their software development processes and improve the quality of their code. Director of Customer Success We are seeking a highly motivated and experienced Director of Customer Success to join our growing team. In this role, you...

  • Director of Customer Success

    2 weeks ago

    London, Greater London, United Kingdom BlueOptima Full time

    About BlueOptima BlueOptima is a leading provider of software development solutions, empowering businesses to optimize their development processes and achieve exceptional results. Role: Director of Customer Success As a Director of Customer Success, you will leverage your extensive experience in management consultancy, account management, or related fields...

  • Strategic Customer Success Manager

    1 month ago

    London, Greater London, United Kingdom PagerDuty Full time

    PagerDuty empowers teams of all kinds to do the critical work that moves business forward through the PagerDuty Operations Cloud.Visit our careers site ) to explore life at PagerDuty, discover opportunities, and sign-up for job alertsThe Strategic Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong...

  • Strategic Customer Success Leader

    12 hours ago

    London, Greater London, United Kingdom Infosec Conferences Full time

    About UsInfosec Conferences is a leading provider of innovative solutions for the information security industry.Our MissionWe are committed to creating a culture of inclusion, diversity, and equality – across race, gender, sexuality, and neurodiversity – where innovation and growth thrive, every voice is heard, and everybody belongs.Our ValuesWe value...

  • Customer Success Manager

    10 hours ago

    London, Greater London, United Kingdom Statista Full time

    About StatistaWe're a leading business data platform, empowering people worldwide to make fact-based decisions. Our mission is to provide reliable and easy-to-use data, as well as various data analytics products and services.As a global company with offices in major cities, we're constantly growing and expanding our reach. Our diverse culture values and...

  • Customer Success Manager

    10 hours ago

    London, Greater London, United Kingdom Tbwa ChiatDay Inc Full time

    Job DescriptionWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Tbwa Chiat/Day Inc. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key Responsibilities:Develop and Execute Customer Success Plans: Collaborate with cross-functional teams...

  • Customer Success Manager

    7 hours ago

    London, Greater London, United Kingdom Social Value Portal Ltd Full time

    We are seeking a passionate and results-driven Customer Success Manager to join our team at Social Value Portal Ltd, where you will play a key role in helping our clients achieve their goals and make a real difference.About Us: Social Value Portal Ltd provides user-friendly, online collaboration tools for the public, private, and voluntary sectors to deliver...

  • Strategic Customer Success Leader

    10 hours ago

    London, Greater London, United Kingdom The Access Group Full time

    We're seeking an experienced and dynamic leader to join our team at The Access Group, a leading provider of business management software to small and mid-sized organisations. As the Head of Customer Success Management, you will play a critical role in ensuring customer satisfaction, retention, and growth.About the Role:The ideal candidate will have a proven...

  • Customer Success Manager

    5 days ago

    London, Greater London, United Kingdom Fuel Ventures Full time

    About Fuel VenturesFuel Ventures is a leading venture capital firm dedicated to empowering innovative healthcare companies like Patchs Health.The RoleWe are seeking a seasoned professional to join our team as a Customer Success Executive. In this role, you will be responsible for ensuring the success of our portfolio companies, including Patchs Health, by...

  • Customer Success Team Lead

    10 hours ago

    London, Greater London, United Kingdom Purlos Full time

    Job OverviewPurlos, a pioneering EdTech company, is seeking an experienced and motivated Customer Success Team Lead to join our growing organisation. The successful candidate will be responsible for leading and developing a team of Customer Success Managers, implementing effective processes, and contributing directly to client success as a player-coach.Key...

  • Senior Customer Success Manager

    6 days ago

    London, Greater London, United Kingdom Sovos Compliance Full time

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our mission is to empower businesses to navigate the complexities of the regulatory landscape with confidence.Job SummaryWe are seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our customer success organization, you...

  • Customer Success Manager

    5 days ago

    London, Greater London, United Kingdom Intuit Full time

    About IntuitIntuit is a global financial technology company that empowers individuals and businesses to achieve financial prosperity. With a portfolio of brands including TurboTax, Credit Karma, QuickBooks, and Mailchimp, we strive to make a meaningful difference in the lives of our customers.Job SummaryWe are seeking a highly motivated and experienced...

  • Corporate Customer Success Manager

    12 hours ago

    London, Greater London, United Kingdom ZeroFOX Full time

    Job Opportunity OverviewWe are seeking a highly skilled Customer Success Manager to join our team at ZeroFox. As a key member of our customer-facing team, you will play a pivotal role in nurturing and expanding our customer relationships. Your expertise will be crucial in evaluating customer health, executing strategic success plays, and acting as a...

  • Customer Success Manager

    5 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    **About the Role**This is a total accountability Customer Success position where you will be involved in everything from onboarding, through to renewal, adoption and account growth.You will own your accounts entirely and work closely with support, sales, product and engineering to drive maximum client satisfaction and retention.**Key Performance...

  • Customer Success Manager

    5 days ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    **About the Role**This is a total accountability Customer Success position where you will be involved in everything from onboarding, through to renewal, adoption and account growth.You will own your accounts entirely and work closely with support, sales, product and engineering to drive maximum client satisfaction and retention.**Key Performance...

  • Customer Success Manager

    8 hours ago

    London, Greater London, United Kingdom Logical Full time

    Job Title: Director, Customer Account ManagerJob Summary:We are seeking a seasoned professional to join our team as a Director, Customer Account Manager. As a key member of our sales team, you will be responsible for driving business growth and expansion through strategic account management and relationship building.Key Responsibilities:Develop and execute a...

  • Customer Success Professional

    11 hours ago

    London, Greater London, United Kingdom Certus Recruitment Group Full time

    Job Title: Customer Success ManagerJob Type: Full-timeCompany: Certus Recruitment GroupLocation: Remote (London)Job Description:We are seeking a highly skilled Customer Success Manager to join our team at Certus Recruitment Group. As a Customer Success Manager, you will be responsible for driving customer growth and retention through strategic partnerships...

  • Lead Customer Success Manager

    3 weeks ago

    London, Greater London, United Kingdom Sovos Full time

    Shape your career with Sovos. If you are looking for a role where creativity meets meaningful impact, you have found the right opportunity. As a leading global entity, Sovos is redefining tax compliance from a mere obligation to a catalyst for growth, while transforming how businesses navigate the dynamic regulatory environment. At Sovos, our commitment...

  • Customer Success Operations Manager

    5 days ago

    London, Greater London, United Kingdom Botify Full time

    As the Customer Success Operations Manager at Botify, you play a vital role in boosting the efficiency and effectiveness of our customer success endeavors. You will support Account Managers and Services Success Managers by implementing strong processes, analytics, and tools that enhance customer satisfaction and success.Key Responsibilities:Operational...

Strategic Customer Success Manager

2 months ago

London, Greater London, United Kingdom Arrow Electronics Full time

Position:

Strategic Customer Success Manager - Team Lead

Job Description:

The CloudHealth Staff Consultant role is a billable, customer facing role focused on helping customers get the most business value possible out of the CloudHealth platform. Our engagements focus on assisting Customers with cloud management activities associated with the CloudHealth

platform, the general maintenance of the VMware CloudHealth platform, Customer's cost reporting

needs, knowledge needs, identifying improvement and governance opportunities, integrations with third-party or internal systems.

What we are looking for:

  • Advanced understanding of cloud-centric architectures and services.
  • Professional experience with multiple programming and scripting languages
  • Experience in customer facing, problem solving positions.
  • The ability to work in a fast-paced team-oriented environment, using company resources to solve customer challenges/requirements.
  • An understanding of ITSM eco-systems and prominent solutions within them such as: DataDog, Chef, Ansible, Puppet, New Relic, ServiceNow, AlertLogic.
  • Strong customer presentation skills with customer facing documentation.
  • Strong communication, time management, and interpersonal skills.
  • Basic project management skills are required.
  • Experience with BI reporting, data analytics software.
  • Practical understanding of cloud platforms (AWS, Azure, GCP, OCI etc)
  • Advanced understanding with FinOps Foundation concepts.

What You Will Be Doing:

As part of the CloudHealth Professional Services Team, you will:

  • Lead implementations for CloudHealth in the most effective, efficient, and creative ways to ensure successful user adoption and overall success with our products through an understanding of the customers' existing business models and processes
  • Manage key stakeholders for multiple concurrent large projects
  • Support Professional Services Delivery Teams, Solution Engineers, and Account Executives with your technical input for developing Statements of Work during the pre-sales process to define the project objectives, scope, deliverables, dependencies, and risks
  • Consult customers on best practices regarding CloudHealth configuration and usage
  • Design and develop API-based integration solutions using the CloudHealth platform
  • Create detailed specifications outlining the requirements for both external and internal stakeholders
  • Document all work with customers including solution design and configuration
  • Managing internal resources and clients to ensure on-time on-budget delivery of projects
  • Drive FinOps based business transformation within large enterprise customers.

What is in it for you:

  • An international, dynamic, informal and fun working environment
  • Flexible working hours
  • Employee benefits
  • Open corporate culture
  • Modern & dynamic working environment

Arrowis an equal opportunity employer and is committed to creatinga diverse working environment by providing equal employment opportunity for all qualified persons.

Do you see yourself as our future colleague? If yes - send us your application.

Location:

UK-United Kingdom - Remote

Time Type:

Full time

Job Category:

Sales

Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.