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Front of House Supervisor

2 months ago

London, Greater London, United Kingdom WatchHouse Full time

Front of House Supervisor - Marble Arch, London

WatchHouse is an industry leading group of specialty coffee houses across London, with a flagship house in Bath. The Supervisor is key to the success in WatchHouse. Overseeing the team alongside the management team - you will support in delivering best in class service, coffee and food to create our vision of the Modern Coffee Experience. Tasks will include; running high quality coffee to tables; creating a warm, approachable and welcoming environment for everyone; managing the team to ensure they are hitting the WatchHouse standards.

We are looking for skilled and experienced Front of House Supervisor to join our new house opening at Marble Arch

The ideal person is someone with a natural ability to deliver a best in class experience to every one who walks through our doors and an unparalleled customer service. Someone with supervisor experience in a restaurant or large coffee shop setting. Someone who is approachable, reliable and hard working. With multiple Houses across London and new sites on the horizon, we continue to grow at pace with exciting opportunities for those wishing to build a career in hospitality.

This role is key dynamic to the smooth and efficient running of our Houses, taking responsibility in running the floor/counter service in this busy location. Usually, the first point of contact for a customer is when we are looking for friendly, welcoming, knowledgeable and detail focused people.

This role also gives the successful candidates the opportunity to join WatchHouse at a time in which we are gearing towards exciting expansion, giving everyone unique career opportunities over the coming months and years, the perfect role for someone looking to pursue a career in hospitality. You'll have access to a range of in House learning and development opportunities with promotion in management and coffee as well as transfers across the houses all available to you.

In short, at WatchHouse you can expect:

  • A truly wonderful bunch of people that you'll get to work with.

  • Guaranteed contracted hours every week to suit you.

  • Great shift times.

  • Free coffee & WH drinks (even on days off).

  • Free lunch on every shift

  • 30% off food when you aren't working.

  • 30% off our WH retail range.

  • Full training available and opportunities for career growth and development across the business.

    WatchHouse is an equal opportunity employer. We pride ourselves in creating an environment where diversity is celebrated, equality is insisted and inclusion expected. A company where we believe in having the right person in the role; and personality, individuality and uniqueness top the list of what we are looking for in applications and throughout our hiring process.