Director Sales Operations

2 months ago

London, Greater London, United Kingdom V&C Full time

V&C are delighted to be supporting our client on an exciting new career opportunity within Luxury Travel for a Director Of Sales & Operations position. This natural, analytical leader must have proven experience within the worldwide luxury travel industry working across multiple product streams with an excellent understanding of the bespoke travel for UHN Guests. The remit will be to ensure that reporting departments (Contact Centre Sales, Air, Operations & Documentation) are focused on optimising sales & service, implementing strategic processes ensuring that all brands and products are aligned, maximising performance, streamlining operations and supporting departments including but not limited to Sales assistants, Air Concierge & Operations.

Key Responsibilities

  • In conjunction with Directors and Managers, ensure that all sales staff are knowledgeable and up to date on all products through destination training, sales and service training and continued fam trips coordinated through DMC's or Third-Party Suppliers
  • Coordinate with the Product team to ensure that training is conducted in a timely manner and consistency is maintained in all Contact Centre resource material.
  • Work closely with the Agency Sales team to ensure that sales priorities are aligned.
  • Develop and implement Contact Centre process and procedures to ensure consistency in booking processes.
  • Maintain and analyse call centre metrics to determine appropriate staffing levels.
  • Work closely with the SVP and the VP of Finance on yearly sales incentive scheme
  • Ensure Documentation team delivers accurate and timely documents to our guests and Travel Advisor partners.
  • Collaborate with Data Build to provide continual feedback on reservation system enhancements to improve booking speed time and improve customer service.

Key Requirements:

  • Extensive knowledge of Sales in the travel business and industry practices –Tour Operating
  • Strong Influential leader, with exceptional people management skills
  • Experience in budget and forecast preparation.
  • Excellent organizational skills, attention to detail and analytical skills required.
  • Excellent oral, written and interpersonal communications skills
  • Ability to work in a high pressure, fast paced and demanding role
  • Experience of managing and influencing organisation stakeholders
  • Experience of managing, developing and coaching large teams
  • Strategic and operational thinker, able to demonstrate big picture thinking
  • Proven experience in change management and project management
  • Ability to identify requirements and make recommendations for change through the production of business cases

  • Sales Operations Director

    1 week ago

    London, Greater London, United Kingdom Autolus Limited Full time

    Autolus Limited is seeking a highly motivated and experienced Director, Sales Planning and Operations to join our growing Commercial team. This role will report directly to the VP, Cell Therapy and play a pivotal role in supporting Autolus's Field Sales Leadership and team. As the Director, you will be responsible for developing and executing strategic...

  • Sales Operations Director

    3 days ago

    London, Greater London, United Kingdom Moody's Full time

    About This RoleThe Director of Sales Operations & Innovation is a high-impact leadership position at Moody's, responsible for driving sales enablement initiatives and embedding strategic use of technologies, including generative AI, to revolutionize sales processes and strategies.This leader will architect, implement, and oversee programs that increase sales...

  • Sales Operations Director

    2 days ago

    London, Greater London, United Kingdom 360 Talent London Ltd Full time

    Job SummaryWe are seeking a highly experienced Sales Operations Director to lead our sales and customer-facing teams at 360 Talent London Ltd. As a key member of our leadership team, you will be responsible for developing and implementing retail sales strategies aligned with our business objectives.Key ResponsibilitiesLead and Manage Sales Teams: Foster a...

  • Sales Operations Director

    2 months ago

    London, Greater London, United Kingdom Fortinet Full time

    Job DescriptionSales Operations DirectorObjectiveAs a Director of Sales Operations you will be relied upon as an important business partner to the Sales Leadership team. Core functions for this role include: Strategic Planning, Business Process Support, Data Analytics, Territory Management and Project Management. In this role you will be frequently asked to...

  • Sales Director

    3 days ago

    London, Greater London, United Kingdom Michael Page Sales Full time

    About the RoleWe are seeking an experienced Sales Director to join our team at Michael Page Sales. As a Sales Director, you will be responsible for driving global revenue growth by delivering a sales strategy that leverages the strengths of our existing team.Key ResponsibilitiesDevelop and Execute Sales Strategy: Shape and execute a sales strategy that...

  • Director of Field Sales Operations

    1 week ago

    London, Greater London, United Kingdom Tagetik UK Limited Full time

    About Tagetik UK Limited Tagetik UK Limited is a leading provider of enterprise performance management (EPM) solutions. We empower organizations to make data-driven decisions and achieve their strategic objectives. Director of Field Sales Operations We are seeking a highly motivated and experienced Director of Field Sales Operations to lead our sales team...

  • Director of Global Sales Operations

    2 months ago

    London, Greater London, United Kingdom Talvo Full time

    OverviewTalvo is exclusively partnering with a multi-award-winning global B2B AI scaleup based in central London to search for their first Director of Global Sales Operations & Strategy, who will be responsible for building the team and leading the overall strategy.This B2B AI innovator has just completed a successful Series D funding round and secured a...

  • Head of IT Audit

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Position Overview:Director File is seeking a seasoned professional to join our expanding technology risk assurance division at the Director level. This role presents a unique opportunity to influence the strategic direction and execution of IT Audit initiatives. As a global entity, we are in search of an individual capable of steering the delivery of...

  • Director, Sales Operations

    2 months ago

    London, Greater London, United Kingdom commercetools Full time

    Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to...

  • Vice President of IT Audit Services

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Position Overview:Director File is seeking a seasoned professional to lead our expanding technology risk assurance division at the senior director level. This role presents a unique opportunity to influence the strategic direction and execution of IT Audit initiatives.As a global entity, we are in search of an individual capable of steering the delivery of...

  • Director of Sales Operations

    4 weeks ago

    London, Greater London, United Kingdom Zones (UK) Ltd Full time

    Position at Zones LLC.Company OverviewZones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specialises in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing...

  • EMEA Sales Strategy

    1 week ago

    London, Greater London, United Kingdom AWS EMEA SARL (UK Branch) - F93 Full time

    About AWS EMEA SARL (UK Branch) - F93 Amazon Web Services (AWS) is a leading cloud computing infrastructure provider, serving millions of companies globally. We are seeking an experienced Sales Strategy, Operations, and Enablement leader to join our rapidly growing team. EMEA Director, Sales Strategy & Operations As the EMEA Director of Sales Strategy &...

  • Director, Sales Operations

    2 months ago

    London, Greater London, United Kingdom commercetools Full time

    Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.Drive Results: We think big, work smart, and execute fast to...

  • Sales Director

    2 days ago

    London, Greater London, United Kingdom Consulo First Full time

    Job SummaryConsulo First is seeking a highly skilled and experienced Sales professional to lead our UK sales operation and drive business growth. As a Sales Director, you will be responsible for developing and executing strategic sales plans, identifying new business opportunities, and building strong relationships with key customers and stakeholders.Key...

  • Sales Director

    3 days ago

    London, Greater London, United Kingdom Fresh Direct Full time

    Leadership Opportunity in Foodservice SalesA challenging and rewarding opportunity for a Sales Director role is now available at Fresh Direct, a leading foodservice provider. This position offers a competitive basic salary (dependent on experience), along with a bonus, company car, and a home-based contract. As a Sales Director, you will be responsible for...

  • Sales Director

    14 hours ago

    London, Greater London, United Kingdom Tiffany & Co. Full time

    Team Lead Job Description at Tiffany & Co. The Team Lead plays a crucial role in leading, developing, and supporting the sales and operations team to achieve sales targets at Tiffany & Co. They are responsible for building strong relationships with both internal and external clients, acting as a mentor, coach, and teammate to drive exceptional customer...

  • Sales Director

    12 hours ago

    London, Greater London, United Kingdom Lookers Full time

    About the RoleVolkswagen Battersea is seeking an ambitious Sales Director to lead their team and drive business growth. As a Sales Director, you will be responsible for the showroom's daily operations, including vehicle valuations, sales, and ensuring marketing standards are met.Key ResponsibilitiesManage the sales process from web inquiry to showroom,...

  • Director of Sales

    3 days ago

    London, Greater London, United Kingdom The Standard London Full time

    Job SummaryWe are seeking a highly experienced and motivated Director of Sales to join our team at The Standard London. As a key member of our leadership team, you will be responsible for driving revenue growth and developing our sales strategy to maximize market share and revenue.The ideal candidate will have a proven track record of success in a senior...

  • Sales Director

    3 days ago

    London, Greater London, United Kingdom Accor Full time

    Job DescriptionJob Title: Director of SalesCompany: AccorLocation: LondonJob Type: Full-timeJob Category: Sales & MarketingAbout the Role:We are seeking a highly motivated and experienced Sales Director to join our team at Accor. As a Sales Director, you will be responsible for leading and managing the Room & Events Sales Team to achieve the hotel's revenue...

  • Regional Sales Director

    1 day ago

    London, Greater London, United Kingdom COREcruitment Ltd Full time £40,000 - £50,000

    Regional Sales Director Opportunity**About the Role**We are seeking a highly motivated and experienced Regional Sales Director to join our team at COREcruitment Ltd. As a Regional Sales Director, you will be responsible for developing and implementing effective sales strategies to achieve company objectives within the assigned region.Key...