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Sales Operations Director

2 months ago


London, Greater London, United Kingdom 360 Talent London Ltd Full time
Job Summary

We are seeking a highly experienced Sales Operations Director to lead our sales and customer-facing teams at 360 Talent London Ltd. As a key member of our leadership team, you will be responsible for developing and implementing retail sales strategies aligned with our business objectives.

Key Responsibilities
  1. Lead and Manage Sales Teams: Foster a culture of excellence and accountability within our sales teams, ensuring they are equipped to deliver exceptional customer experiences.
  2. Develop Sales Strategies: Collaborate with our leadership team to establish and implement sales strategies that drive business growth and meet our sales targets.
  3. Manage Sales Performance: Analyze sales data to identify trends and areas for improvement, making informed decisions to optimize sales performance and drive business results.
  4. Team Development: Provide coaching and guidance to our sales teams, ensuring they have the skills and knowledge needed to succeed in their roles.
  5. Customer Experience: Implement strategies to enhance customer satisfaction and loyalty, working closely with our customer-facing teams to deliver exceptional experiences.
Requirements
  1. Leadership Experience: Proven track record of leading sales teams in a similar industry or sector, with a strong understanding of sales operations and customer experience.
  2. Data-Driven Approach: Ability to analyze sales data and use insights to inform business decisions and drive sales growth.
  3. Commercial Acumen: Strong commercial leadership and management skills, with a proven ability to inspire and motivate teams to achieve sales targets.
  4. Operational Management: Experience in managing complex sales operations and scaling teams within a growing business.
  5. Education: Degree in Business Administration, Sales, Marketing, or a related field.
  6. Availability: Must be available to work a standard Monday-to-Friday schedule, with occasional visibility over weekends.
  7. Bonus Structure: Excellent bonus structure, paid up to 8%.