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Customer Service Advisor
1 month ago
Customer Service Advisor
Hours: 35 hours (full time)
Location: Finsbury Park, N4 2DR - This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred
Salary: £29,332 - If you are CIH qualified Salary: £30,082
Contract: Permanent
We are looking for a confident, customer focused individual with great administration and interpersonal skills to join one of our three teams (Income Recovery, Housing or Homeownership).
You don't need to have worked in Housing before, but you should have experience of in a customer focused environment and have excellent administration and IT skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we'll achieve nothing unless we are equally ambitious for own our people.
Staff Benefits
We'll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years' service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can't be a brilliant landlord if we don't partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
If this sounds exciting, we want you on our team. Please do apply.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Deadline: Friday 16 August 2024 at 9:00am.
Interview: Friday 23 August 2024 in person at our head office in Finsbury Park
Interested?
If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
No agencies please.
