Ticketing Partnership Manager

3 weeks ago

London, Greater London, United Kingdom Resident Advisor Full time

Job Overview:

Join Resident Advisor (RA), a prominent music media organization dedicated to the dance and electronic music sector. With a vast global audience, RA provides a variety of services including news, event listings, ticket sales, and original content.

Role Summary:

We are seeking a committed Client Solutions Consultant to assist our ticketing partners and facilitate their success on the RA platform. This position requires collaboration with multiple teams to provide outstanding service tailored to the needs of promoters.

Key Responsibilities:

  • Assisting prospective clients in comprehending RA's offerings and advantages.
  • Ensuring a seamless onboarding experience for new clients on the RA platform.
  • Delivering continuous support and advice to promoters utilizing RA's services.
  • Overseeing a team of Client Solutions specialists.

Qualifications:

  • Experience in customer success or technology sectors.
  • Excellent communication and organizational abilities.
  • Capability to handle multiple projects concurrently.

Benefits:

  • Flexible work arrangements.
  • Employee wellness programs and benefits.
  • Company-sponsored social events and discounts.
  • Opportunities for engagement within the electronic music community.

About Resident Advisor:

RA is an independent entity focused on connecting electronic music communities worldwide. Our core values include honoring electronic music as an art form, fostering inclusivity, and empowering the community through innovation. We are dedicated to promoting diversity and equality within the workplace.

This is a full-time role with a competitive salary.

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