Service Advisor
2 weeks ago
Job Summary:
We are seeking an experienced Service Advisor to join our team at Pybus Recruitment Ltd. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.
Key Responsibilities:
- Drive the standard in customer care with a diverse customer base
- Manage the relationship between customer and dealership
- Manage the service process effectively
- Go beyond process in delivering exceptional customer service
- Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients' products and services
Essential Skills & Experience:
- Administrative experience
- Able to handle sensitive and confidential information
- Excellent communication and customer service skills with experience handling complaints
- Evidence of customer-facing administrative experience
- Experience in a selling/customer service environment
- Full driving license held for a minimum of 6 months with fewer than 9 penalty points
- Evidence of Right to work in the UK
Benefits:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sales scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
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