Promoter Solutions Specialist

3 weeks ago


London, Greater London, United Kingdom Resident Advisor Full time

Job Overview:

Join Resident Advisor (RA), a prominent music media organization dedicated to the dance and electronic music sector. With a vast global audience, RA provides a range of services including news, event listings, ticket sales, and original content.

Role Summary:

We are seeking a committed Promoter Solutions Manager to assist our ticketing partners and facilitate their success on the RA platform. This position requires collaboration with various departments to provide outstanding service tailored to the specific needs of promoters.

Key Responsibilities:

  • Guiding potential clients in comprehending RA's offerings and advantages.
  • Ensuring a seamless onboarding experience for new clients on the RA platform.
  • Delivering continuous support and advice to promoters utilizing RA's services.
  • Overseeing a team of Promoter Solutions specialists.

Qualifications:

  • Experience in customer success or technology sectors.
  • Excellent communication and organizational abilities.
  • Capability to juggle multiple projects concurrently.

Benefits:

  • Flexible work arrangements.
  • Employee wellness programs and benefits.
  • Company-sponsored social activities and discounts.
  • Opportunities for engagement within the electronic music community.

About Resident Advisor:

RA is an independent entity committed to connecting electronic music communities worldwide. Our core values include honoring electronic music as an art form, fostering inclusivity, and empowering the community through innovation. We prioritize diversity and equality within our workplace.

This is a full-time role with a competitive compensation package.



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