Technical Solutions Specialist
3 weeks ago
Technical Solutions Specialist - Spanish Speaker
As a Technical Solutions Specialist at New Relic, you will leverage your technical expertise, interpersonal skills, and collaborative spirit in a fulfilling position. You will work closely with clients to showcase the advantages of our Digital Intelligence Platform. Your primary goal will be to enhance customer satisfaction, advocate for new product functionalities, and uncover potential revenue streams.
Key Responsibilities:
- Assist the Sales team with opportunity assessment, product showcases, and business rationale.
- Facilitate the smooth implementation and integration of New Relic solutions into clients' systems.
- Partner with Sales to discover new revenue opportunities through upselling and contract extensions.
- Promote new product functionalities and relay customer insights to product development.
- Maintain an in-depth understanding of clients' operations and technical landscapes.
- Travel across EMEA as part of this field-oriented role.
Qualifications:
- Proficiency in programming languages such as Java, .Net, Ruby, C, Python.
- Interest in cloud technologies including Kubernetes, containers, and DevOps practices.
- Experience with mobile operating systems like iOS and Android.
- Bachelor's degree in Engineering, Computer Science, or a related field.
- Fluency in Spanish.
New Relic values diversity and inclusion, and we are committed to fostering a supportive environment for all employees. Our aim is to empower our team members to express their authentic selves at work and to celebrate their distinct backgrounds and viewpoints.
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