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Business Solutions Specialist

2 months ago

London, Greater London, United Kingdom LexisNexis Risk Solutions Full time

About the Company

LexisNexis Risk Solutions is a leading provider of risk assessment and management solutions for businesses. Our Business Services vertical offers a range of solutions designed to help companies drive revenue growth, maximize operational efficiency, and improve customer experience.

About Our Team

You will be part of a team of technical consultants who provide integration and consulting services to external clients, sales teams, and support staff across various industries, including financial services, collections, healthcare, government, law enforcement, and insurance.

About the Role

As a Technical Consulting Specialist, you will be responsible for the successful implementation of assigned products at client sites. Your key responsibilities will include:

  • Managing projects for the successful implementation of assigned products at client sites
  • Providing pre-installation assessment, business and systems analysis, scheduling of hardware and software installation, and post-installation implementation assessment
  • Owning overall success and client satisfaction with Integration Services projects and management of problem resolution
  • Sharing feedback from clients to the Product team and Developers to improve service and products
  • Mentoring Product Management and Product Marketing, and being significantly involved in the pre-sales process

Requirements

To be successful in this role, you will need to have:

  • Excellent communication skills, including written, verbal, and presentation skills
  • Ability to work well with others and discuss technical issues with clients
  • Self-directed and task-oriented approach
  • Great time management skills to meet frequent and possibly conflicting deadlines and work schedules
  • Exceptional collaborative and team skills
  • Pro-active leadership skills
  • Excellent technical sales, consulting, or project management experience
  • Bachelor of Science degree or equivalent experience

Culture and Benefits

LexisNexis Risk Solutions offers a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our employees with the tools and resources they need to succeed in their roles.