Service Advisor

3 days ago


London, Greater London, United Kingdom Pybus Recruitment Ltd Full time
Job Summary

We are seeking an experienced Service Advisor to join our team at Pybus Recruitment Ltd. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.

Key Responsibilities
  • Drive customer satisfaction by providing a courteous and efficient reception experience.
  • Manage the relationship between customers and our dealership.
  • Effectively manage the service process to ensure timely and efficient completion of tasks.
  • Go above and beyond to deliver exceptional customer service and identify opportunities to improve the customer experience.
  • Deliver value-added sales solutions to customers to promote our products and services.
Essential Skills and Experience
  • Administrative experience with a focus on customer-facing roles.
  • Able to handle sensitive and confidential information with discretion.
  • Excellent communication and customer service skills with experience handling complaints.
  • Evidence of customer-facing administrative experience.
  • Experience in a selling/customer service environment.
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of Right to work in the UK.
Benefits
  • Competitive salary.
  • Bonus payments based on performance.
  • Pension scheme and life assurance.
  • Company discount.


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