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Service Advisor

2 months ago


London, Greater London, United Kingdom CV-Library Full time

We are seeking a highly motivated and organized Service Advisor to join our team at CV-Library. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring a smooth and efficient service experience.

The Role
  1. Act as the primary point of contact for customers, providing accurate and timely information throughout the service process
  2. Maximize workshop bookings through proactive communication and relationship-building
  3. Manage MOT bookings and invoicing in a timely and accurate manner
  4. Communicate effectively with customers to complete job cards accurately and efficiently
  5. Promote additional services and repairs to enhance customer satisfaction
Requirements
  1. Strong understanding of the motor industry, with a focus on HGV services
  2. Previous experience in a Service Advisor or Customer Service role, preferably in a similar industry
  3. Excellent organizational and administrative skills, with attention to detail
  4. Proactive and analytical, with strong problem-solving abilities
The Package

Competitive salary range: £28,000 - £31,000 OTE

If you are a customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.