Service Advisor
3 weeks ago
H.R. Owen, a leading luxury automotive dealer group, is seeking a skilled Service Advisor to join their team at Lotus/Maserati, Manchester. As a Service Advisor, you will play a crucial role in promoting accurate and productive workshop throughputs, helping to meet the department's financial and non-financial targets.
The ideal candidate will have previous experience as a Service Advisor within the Motor Industry, with strong attention to detail and the ability to multitask and find innovative solutions to difficult problems. You will also have strong written and verbal communication skills, and be able to accurately use computerized systems where possible.
As a Service Advisor at H.R. Owen, you will be responsible for delivering the highest levels of customer service to both external customers and the internal Service Department, maintaining the customer contact system. You will also have a passion for the luxury industry, be able to recognize excellence, and have good knowledge of the brands H.R. Owen work with.
The H.R. Owen team will offer support, advice, and regular training activities to develop candidates to the highest level possible. If you are a motivated and organized individual with a passion for the automotive industry, we encourage you to apply for this exciting opportunity.
Key Responsibilities:
- Provide exceptional customer service to external customers and the internal Service Department
- Assist the Service Department in promoting accurate and productive workshop throughputs
- Help meet the department's financial and non-financial targets
- Use computerized systems to accurately record and manage customer information
- Develop and maintain a good knowledge of the luxury automotive industry and the brands H.R. Owen work with
Requirements:
- Previous experience as a Service Advisor within the Motor Industry
- Strong attention to detail and ability to multitask
- Strong written and verbal communication skills
- Ability to accurately use computerized systems
- Passion for the luxury industry and good knowledge of the brands H.R. Owen work with
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