Admissions & Discharge Coordinator

2 months ago

Cheltenham, Gloucestershire, United Kingdom "Sue Ryder" Full time
"Admissions and Discharge Coordinator
Sue Ryder Leckhampton Court Hospice
Church Rd, Leckhampton, Cheltenham GL53 0QJ
7.5 Hours per week (Every Friday)
£ per annum pro rata

Be there when it matters

There has never been a more important time to provide high quality, specialist
end-of-life care to support patients and their families.

About us

Our hospice is Gloucestershire's only inpatient unit for specialist palliative care.

You can also be cared for in your own home, or receive virtual support from our day hospice and outpatient services in the comfort and safety of your own home.

We will help you live the best life you possibly can.

About you

  • Experience in understanding the needs of service users in palliative care/long-term conditions.
  • Clinical leadership skills.
  • Able to quickly respond to problems, including identifying and implementing solutions.
  • An ability to use own initiative in unsupervised settings.
  • An ability to provide teaching and mentorship.
  • Effective verbal and written communication skills, including an ability to communicate difficult messages.
About the role

We have an exciting new vacancy for an Admissions and Discharge Coordinator to support the hospice.

This role is to lead on improving and sustaining our admissions and flow in the hospice across community and the ward.

It is to work with stakeholders in the hospital, community and the hospice from clinical staff through to executives in the ICB and beyond.

Elements of the role are to review the referrals and triage as well, working with the Doctors and Nurses in Charge to manage this independently.

A further part of the role is to work within discharge planning, we are a short stay service, so it is to continually review our key quality indicators and develop good discharge processes with the teams.


  • The post holder will need to provide clinical leadership, mentor and supervision of junior staff (no line management).
  • Responsible for fostering and managing good relationships with internal and external stakeholders, including meetings and coordination off site.
  • Acting as a key co-ordinator for admissions and discharges, supporting workflows to improve these areas.
  • Responsible for actively leading, directing, supporting, and facilitating the identification of service users and increasing our reach, by project leading the admissions and operations work group.
  • Ensuring all people have an active preferred place of care and death and their needs are met.
Benefits

  • Enhanced pay for unsociable hours
  • Company pension scheme
  • Continuation of NHS pension (T&Cs apply)
  • 27 days holiday - rising to 33 with length of service plus bank holidays
  • NHS annual leave honoured (T&Cs apply)
  • Enhanced maternity and paternity pay
  • Enhanced sick pay
  • Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non-Binary Individuals
  • Staff discount of 10% on new goods online at
  • Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.


We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process by emailing

If you want more than just a job, we want you.

Join the team and be there when it matters."

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