Interior Standards Operative

2 months ago


Ramsgate, United Kingdom Southeastern Full time

Job Introduction

We are seeking dedicated and detail-oriented individuals to join our team as Interior Standards Operatives. As an Interior Standards Operative, you will play a crucial role in ensuring that our trains are maintained to the highest standards, meeting both safety and compliance regulations and our passengers' expectations.

Take a look at the video below to see what we achieved in :

Role Responsibility

Key responsibilities:

 Perform repairs and maintenance tasks, including but not limited to replacing seat covers, window films, seat bases, armrests, table tops and toilet fixtures and fittings. Foster a customer -centric approach, creating a positive and welcoming environment for passengers by attentively maintaining the train interiors Conduct comprehensive internal and external cleaning, which encompasses tasks such as graffiti removal. Carry out first level fault finding of toilet faults Prepare trains for seasonal conditions by executing winterisation procedures, conducting sanding operations to enhance traction and safety, and ensuring optimal fluid levels, including replenishing screen wash and anti ice fluid. Assist with Depot/Sidings winterisation including application of anti-ice/de-icing products to walkways and roadways, conductor rails (under isolation) and snow clearance. Ensure the proper use and preparation of tooling and equipment at the start and end of each shift, promptly reporting any faulty equipment and actively participating in maintenance procedures. Additionally, manage the inventory levels of materials, machines, and tools, promptly reporting any shortages. Accurately and promptly complete all paperwork, adhering to established protocols, whether in paper or electronic format. Maintain comprehensive records of tasks and promptly report any issues encountered during the shift, ensuring meticulous documentation. Collaborate effectively with team members, demonstrating strong communication skills. Attend training sessions and briefings to stay updated on safety protocols and industry standards, ensuring effective communication within the work environment. Demonstrate a customer-focused mindset, ensuring a positive and welcoming environment for passengers. Be adaptable to changing schedules, priorities, and tasks, responding efficiently to unexpected situations.  Exhibit strong problem-solving abilities, addressing challenges related to interior maintenance, or equipment issues. Efficiently manage time to complete tasks within designated schedules, optimizing productivity. Promote environmental responsibility by adhering to eco-friendly cleaning practices and waste disposal. Respond to emergency situations, following established procedures and protocols. Develop and maintain proficiency in using tools and cleaning equipment. Demonstrate flexibility in working hours and locations as operational requirements dictate. Promote a safety-conscious culture, identifying and reporting potential safety hazards/defects. As directed by Interior Standards Supervisor

The Ideal Candidate

To be considered for the role we recommend that you demonstrate the below in your application;

Be able to demonstrate basic mechanical skills. Teamwork. Communication. Adaptability. Ability to work on your own, and as a team. Attention to detail.

Package Description

Southeastern recognises the value of every individual employee and offers benefits that reflect this.

As well as a  generous salary , we offer an  comprehensive benefits package  which includes;

A Contributory Final Salary Pension Scheme  Free rail travel on Southeastern and GTR rail services (extends to family members for leisure/educational travel) After a qualifying period, reduced rate travel on other train operators, including European services Up to 32 days annual leave entitlement (including bank holidays) Access to an array of discounts for retail and leisure products through our benefits scheme. Family friendly benefits including enhanced maternity/paternity leave, parental leave and carers leave.

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