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Interior Maintenance Supervisor
2 months ago
Job Overview
As an Interior Maintenance Supervisor, you will play a crucial role in ensuring the upkeep and quality of interior spaces, overseeing operations to maintain exceptional safety and customer satisfaction standards.
Key Responsibilities
Your primary duties will include:
- Leading a team of Interior Standards Operatives, ensuring compliance with established protocols and quality benchmarks. Providing mentorship and training to enhance team performance is vital.
- Conducting regular assessments to verify that all interiors meet required safety and quality standards. Promptly addressing any discrepancies and implementing necessary corrective measures.
- Efficiently managing resources, including personnel, materials, and equipment. Maintaining appropriate inventory levels to support operational needs.
- Facilitating effective communication with Train Presentation Operatives, Depot Operations personnel, and other relevant departments. Preparing detailed reports on the status of interior maintenance activities, highlighting successes and areas for enhancement.
- Organizing training sessions for operatives to keep them informed about safety protocols, industry standards, and operational updates. Identifying areas for continuous improvement and implementing relevant training initiatives.
- Addressing operational challenges swiftly and effectively, implementing solutions to ensure seamless interior maintenance services. Collaborating with other departments to resolve any cross-functional issues impacting interior quality.
- Monitoring customer feedback related to interior standards and implementing enhancements based on client expectations.
- Ensuring adherence to all safety regulations, industry standards, and company policies. Enforcing safety protocols for the interior maintenance team to uphold a secure working environment.
- Performing additional tasks as directed by the Depot Delivery Coordinator.
Ideal Candidate Profile
To be a strong candidate for this position, you should possess:
- Prior experience in a supervisory capacity.
- Basic mechanical aptitude.
- Strong leadership and communication abilities.
- Excellent organizational and problem-solving skills.
- Familiarity with safety regulations.
- Capability to motivate and manage a diverse team.
- A valid driving license.
Benefits Overview
Southeastern values the contributions of every employee and offers a benefits package that reflects this commitment.
In addition to a competitive salary, we provide a comprehensive benefits package that includes:
- A Contributory Final Salary Pension Scheme.
- Complimentary rail travel on Southeastern and GTR services (available for family members for leisure and educational purposes).
- After a qualifying period, discounted travel on other train operators, including European services.
- Up to 32 days of annual leave (including public holidays).
- Access to a variety of discounts for retail and leisure activities through our benefits program.
- Family-friendly benefits, including enhanced maternity/paternity leave, parental leave, and carers leave.