Client Relations Manager Apprenticeship Programmes

1 month ago


Manchester, United Kingdom The University of Manchester Full time

Original Thinkers Apply

At Alliance Manchester Business School our motto is Original Thinking Applied. This informs everything we do, from ground-breaking research, to world-class teaching and learning. Our purpose is to enrich the lives of individuals, organisations and communities through education.

Our Client Relations team are seeking to appoint an experienced Client Relations / Business Development manager, to join our growing team in Apprenticeship Programmes.

The Client Relations Manager is responsible for recruitment of individuals to apprentice levy-funded programmes, from first point of contact through to successful admission, whilst establishing a sustainable ongoing pipeline of potential applicants.

The role also has responsibility for developing and maintaining relationships of the highest trust with senior leaders, including heads of HR, heads of L&D, heads of Organisation Development, and heads of apprenticeships within private and public sector organisations.

Essential to this role is the ability to work collaboratively with all stakeholders, including internal colleagues, representing the “voice of the customer”, to ensure the highest standards of learner and client experience.

This exciting and challenging position offers an opportunity to do highly rewarding work, as part of a dynamic and growing team, at a time of continued high growth.

Applicants should have a track record of achieving targets, with significant experience in client relations, or business development, and expertise in consultative selling.

The role requires excellence in building rapport, communication, influencing, listening, presentation, organisation, account management and customer service.

Experience of apprenticeship levy funded programmes and / or the Higher education market is desirable, but not essential.

As an advocate for learning and development for the Business School, applicants should similarly have a passion for their own learning and development.

Alliance Manchester Business School provides world class business and management education to undergraduates, postgraduates, experienced practitioners, and those with serious academic and research ambitions.

What you will get in return:

Fantastic market leading Pension scheme Excellent employee health and wellbeing services including an Employee Assistance Programme Exceptional starting annual leave entitlement, plus bank holidays Additional paid closure over the Christmas period Local and national discounts at a range of major retailers

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