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Client Relations Specialist

2 months ago

Manchester, United Kingdom Viking Full time
Position Overview

Join our team at Viking as a Client Relations Specialist. This role is essential in ensuring the smooth management of client interactions and project bids.

Key Responsibilities
  • Collaborative Support: Assist the Business Development Manager, Account Manager, and Sales Director in overseeing the entire lifecycle of client bids.
  • Bid Preparation: Engage in the commercial aspects of bid development, focusing on optimal product selection.
  • Content Contribution: Enhance our bid library by contributing relevant materials and insights.
  • Progress Tracking: Manage and monitor the Bid Tracker to ensure timely updates and progress.
  • Data Analysis: Evaluate bid outcomes and prepare comprehensive summaries to update our intelligence database regarding competitor pricing and strategies.
  • Forecasting Collaboration: Work closely with procurement to anticipate price changes and incorporate these into the bid pricing model.
Candidate Profile

The ideal candidate will be a highly organized individual with strong multitasking abilities and proficiency in Excel. Your analytical skills will be crucial in driving our success in client relations and bid management.

Benefits

We offer a competitive salary along with a generous benefits package, including:

  • Flexible working arrangements, including the option to work from home.
  • 25 days of annual leave plus bank holidays.
  • Pension scheme.
  • Free onsite parking.
  • Subsidized canteen.
  • Employee Assistance Programme.