Client Relations Lead in Apprenticeship Programmes

3 weeks ago


Manchester, United Kingdom The University of Manchester Full time

Innovative Thinkers Wanted

At The University of Manchester, we embrace the principle of Innovative Thinking Applied. This philosophy drives our commitment to exceptional research and superior educational experiences. Our mission is to enhance the lives of individuals, organizations, and communities through transformative education.

We are looking for a skilled Client Relations / Business Development Manager to join our expanding team focused on Apprenticeship Programmes.

The Client Relations Manager will oversee the recruitment process for individuals entering levy-funded apprenticeship programmes, guiding them from initial contact to successful enrollment, while also cultivating a sustainable pipeline of prospective candidates.

This role entails fostering and nurturing relationships built on trust with senior executives, including heads of HR, heads of Learning & Development, heads of Organizational Development, and heads of apprenticeships across both private and public sectors.

Collaboration with all stakeholders is crucial, as the successful candidate will represent the "voice of the customer" to ensure an outstanding experience for both learners and clients.

This rewarding position presents an opportunity to engage in meaningful work within a dynamic and growing team during a period of significant expansion.

Ideal candidates will have a proven track record of meeting targets, with substantial experience in client relations or business development, and a strong background in consultative selling.

Key skills required include exceptional rapport-building, communication, influencing, listening, presentation, organizational, account management, and customer service abilities.

Familiarity with apprenticeship levy-funded programmes and/or the higher education sector is advantageous but not mandatory.

As a proponent of learning and development, candidates should also possess a genuine enthusiasm for their own professional growth.

The University of Manchester offers premier business and management education to undergraduates, postgraduates, seasoned professionals, and those with serious academic and research aspirations.

Benefits Include:

  • Competitive pension scheme
  • Comprehensive employee health and wellness services
  • Generous annual leave, in addition to public holidays
  • Extra paid time off during the holiday season
  • Discounts at various local and national retailers

As an equal opportunity employer, we encourage applications from all segments of the community, regardless of age, gender, ethnicity, disability, sexual orientation, or any other characteristic. All selections are based on merit.

We are supportive of flexible working arrangements.

Interviews will be conducted for shortlisted candidates.

For inquiries regarding the vacancy and selection process:

This vacancy will close for applications at midnight on the closing date.

Please refer to the Further Particulars document for detailed person specification criteria.



  • Manchester, United Kingdom The University of Manchester Full time

    Innovative Thinkers WantedAt The University of Manchester, we embody the principle of Innovative Thinking Applied. This philosophy drives our endeavors, from pioneering research to exceptional teaching and learning experiences. Our mission is to enhance the lives of individuals, organizations, and communities through education.We are looking for a skilled...


  • Manchester, United Kingdom The University of Manchester Full time

    Original Thinkers Apply At Alliance Manchester Business School our motto is Original Thinking Applied. This informs everything we do, from ground-breaking research, to world-class teaching and learning. Our purpose is to enrich the lives of individuals, organisations and communities through education. Our Client Relations team are seeking to appoint...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Innovative Team At The University of Manchester, we are dedicated to fostering Original Thinking Applied, which shapes our approach to education and research. We are looking for a skilled Client Relations Manager to enhance our Apprenticeship Programmes team. The Client Relations Manager will oversee the recruitment process for individuals...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Team of InnovatorsAt The University of Manchester, we embody the principle of Original Thinking Applied, which shapes our approach to education, research, and community engagement.We are currently seeking a skilled Client Relations Manager to enhance our Apprenticeship Programmes team.The Client Relations Manager will oversee the recruitment process...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Innovative TeamAt The University of Manchester, we embody the principle of Original Thinking Applied, which drives our commitment to transformative education and research.We are looking for a skilled Client Relations Manager to enhance our Apprenticeship Programmes team.The Client Relations Manager will play a crucial role in attracting candidates...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Team of Innovators At The University of Manchester, we are committed to Original Thinking Applied, which shapes our approach to education and community engagement. We are looking for a skilled Client Relations Manager to enhance our Apprenticeship Programmes. In this role, you will oversee the recruitment process for individuals entering...


  • Manchester, United Kingdom Manchester Metropolitan University Full time

    **Head of Apprenticeship Programmes** **Background to the role** At Manchester Metropolitan University, we are extremely proud to be a leading provider of Degree Apprenticeships. With more than 2,600 apprentices and working with over 600 employer partners, we are rated an Ofsted ‘Outstanding' provider and have been voted the highest-rated university...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Innovative Team At The University of Manchester, we embody the principle of Original Thinking Applied, which drives our commitment to transformative education and impactful research. We are currently seeking a skilled Client Engagement Manager to enhance our Apprenticeship Programmes. The Client Engagement Manager will oversee the...


  • Manchester, United Kingdom The University of Manchester Full time

    Innovative Thinkers WantedAt The University of Manchester, we embody the principle of Innovative Thinking Applied. This philosophy drives our commitment to transformative research and exceptional educational experiences. Our mission is to enhance the lives of individuals, organizations, and communities through quality education.We are currently looking for a...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Team of Innovators At The University of Manchester, we are committed to fostering Original Thinking Applied, which drives our research and educational excellence. Our mission is to enhance the lives of individuals and communities through transformative education. We are looking for a skilled Client Relations Manager to enhance our...

  • Programme Lead

    2 months ago


    Manchester, United Kingdom First Intuition Full time

    **Job Title**:Programme Lead **Location**: Manchester **Salary**:£29,000 - £31,000 **First Intuition** is a fast-growing **outstanding** provider of accountancy training and apprenticeships. Working at FI, you can look forward to great long-term career prospects, and participation in our company bonus scheme. **Job summary**: The role of Programme Lead...


  • Manchester, United Kingdom The University of Manchester Full time

    Join Our Team of Innovators At The University of Manchester, we are dedicated to fostering original thinking and practical application in education. Our mission is to enhance the lives of individuals and communities through transformative learning experiences. We are currently looking for a skilled Client Relations Manager to join our expanding...


  • Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...


  • Manchester, United Kingdom Ogilvy Health Full time

    Exciting Opportunity: Lead Client Relations Executive at Ogilvy HealthLocation: London / Manchester / OxfordAbout Ogilvy HealthOgilvy Health stands as a prestigious global entity in healthcare communications, offering strategic solutions to prominent pharmaceutical partners. Acknowledged as the most innovative and effective agency network, Ogilvy Health is...


  • Manchester, United Kingdom DMG Client Solutions Ltd Full time

    NO EXPERIENCE NEED! IMMEDIATE START AVAILABLE! FULL TRAINING PROVIDED! **Responsibilities**: - Fulfil the company's mission and values. - Diplomatically resolve customer issues and concerns. - Analyse systems to find product pricing or availability information for customers. - Build quality relationships - Problem solving - Negotiating the best deals for...


  • Manchester, United Kingdom The University of Manchester Full time

    **Join one of the worlds leading international business schools** As one of the world's premier business schools, we are committed to excellence in education, research, and industry engagement. We seek a dynamic and proactive individual who will drive business development and foster client relationships for our customised programme portfolio. You will have...


  • Manchester, United Kingdom Ogilvy Health Full time

    Exciting Career Opportunity: Lead Client Relations Executive at Ogilvy HealthLocation: FlexibleAbout Ogilvy HealthOgilvy Health stands as a distinguished global entity in healthcare communications, providing strategic insights and solutions for top-tier pharmaceutical clients. Celebrated for its creativity and effectiveness, Ogilvy Health is dedicated to...


  • Manchester, United Kingdom KPMG Full time

    **Job details**: **Location**:Manchester **Capability**:Consulting **Experience Level**:Apprenticeships **Type**:Full Time **Service Line**:Consulting - Apprenticeship **Job description**: Apprentices on our Consulting programme can work across diverse industries and sectors, offering advice on how companies can grow with confidence, avoid unnecessary...

  • IT Apprenticeship

    3 months ago


    Manchester, United Kingdom Baltic Apprenticeships Full time

    Are you passionate about technology and eager to kick-start your career in the exciting world of IT? Look no further! ESG Ltd. is seeking motivated and ambitious individuals to join their dynamic team as IT Apprentices. As an apprentice at ESG Ltd, you will have the opportunity to gain hands-on experience, learn from industry experts, and embark on a...


  • Manchester, United Kingdom Walters People Full time

    Client Relations Representative Salary: up to £26k + £10k performance related bonus Location: Manchester City Centre, fully office based Hours: Mon-Fri (9am-5pm) **Keywords: Relationship Management, Client Relations, Account Management, Sales and Service** - Competitive salary of up to £26k plus performance-related bonus - Opportunity to work with over...