Manager of Client Relations for Apprenticeship Initiatives

3 weeks ago


Manchester, United Kingdom The University of Manchester Full time

Join Our Team of Innovators

At The University of Manchester, we are committed to Original Thinking Applied, which shapes our approach to education and community engagement.

We are looking for a skilled Client Relations Manager to enhance our Apprenticeship Programmes.

In this role, you will oversee the recruitment process for individuals entering our levy-funded apprenticeship programmes, guiding them from initial contact to successful enrollment while ensuring a steady flow of prospective candidates.

Your responsibilities will include cultivating and nurturing trusted relationships with senior executives, particularly those in HR, Learning & Development, Organisation Development, and apprenticeship leadership across both public and private sectors.

A collaborative mindset is essential, as you will work closely with various stakeholders, advocating for the needs of our clients to guarantee an exceptional experience for both learners and organizations.

This position presents a unique opportunity to engage in meaningful work within a vibrant and expanding team during a period of significant growth.

Ideal candidates will have a proven track record in meeting objectives, substantial experience in client relations or business development, and proficiency in consultative sales techniques.

Key skills required include rapport building, effective communication, persuasive influencing, attentive listening, engaging presentations, organizational prowess, account management, and superior customer service.

Familiarity with apprenticeship levy-funded programmes or the higher education landscape is advantageous but not mandatory.

As a proponent of continuous learning and development, we seek individuals who share a passion for personal and professional growth.

Benefits of Joining Us:

  • Competitive pension scheme
  • Comprehensive health and wellbeing support, including an Employee Assistance Programme
  • Generous annual leave policy, in addition to public holidays
  • Paid time off during the holiday season
  • Discounts available at various local and national retailers


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