Apprenticeship Programmes Client Engagement Manager

4 weeks ago


Manchester, United Kingdom The University of Manchester Full time

Join Our Innovative Team

At The University of Manchester, we embody the principle of Original Thinking Applied, which drives our commitment to transformative education and impactful research.

We are currently seeking a skilled Client Engagement Manager to enhance our Apprenticeship Programmes.

The Client Engagement Manager will oversee the recruitment process for individuals interested in levy-funded apprenticeship programmes, guiding them from initial contact to successful enrollment while ensuring a robust pipeline of prospective candidates.

This role necessitates the cultivation and maintenance of trusted relationships with senior professionals, including HR leaders, Learning and Development heads, and apprenticeship coordinators across various sectors.

A collaborative approach is essential, as the Manager will work closely with internal teams to represent the needs and perspectives of our clients, thereby ensuring an exceptional experience for both learners and organizations.

This position presents a unique opportunity to contribute to meaningful work within a vibrant and expanding team during a period of significant growth.

Candidates should demonstrate a proven track record in achieving objectives, with substantial experience in client engagement or business development, alongside proficiency in consultative sales techniques.

Key skills required include the ability to build rapport, effective communication, influence, active listening, presentation skills, organizational capabilities, account management, and outstanding customer service.

Familiarity with apprenticeship levy-funded programmes and/or the higher education sector is advantageous, though not mandatory.

As a proponent of continuous learning and development, candidates should also possess a strong commitment to their personal growth.

Benefits of Joining Us:

  • Competitive pension scheme
  • Comprehensive health and wellbeing services, including an Employee Assistance Programme
  • Generous annual leave entitlement, in addition to public holidays
  • Paid closure during the festive season
  • Discounts at various local and national retailers


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