Customer Data Specialist
4 weeks ago
Customer Data Specialist (Fixed Term)
See yourself at Wallenius Wilhelmsen. We collaborate, we care, we challenge every day to keep the world in motion and transform logistics into a zero- emissions, carbon-free industry. Join us and make it happen
This role is responsible for controlling and maintaining self-billing, electronic and specialist invoicing processes, data and process auditing, analysis of financial data, A&R monitoring control and follow up, GEMS user support and automation of processes where possible.
Responsibilities
WHAT YOU'LL DO
Be the main contact for self-billing and electronic invoicing requirements Maintain invoice data tables in GEMS Carry out audits within Ocean & Finance systems in conujnction with Ocean Finance Monitor EDIs linked to invoicing and resolve issues quickly SAGA vs Coda processing, including discrepancy resolution Identify improvement areas and action plans based on audit Delivering on Documentation team's KPI’s – WW Ocean internal KPI’s as well as those KPI’s contractually agreed with customers Be a link between Documentation and Finance teamsQualifications
WHAT YOU'LL NEED
Strong knowledge of Ocean applications and processes for both WW Ocean and Eukor Advanced skills in numeracy, data analysis and problem solving MS Office - Word and Excel to an advanced level and a working knowledge of PowerPoint Ability to identify and understand customer requirements Good English language skills Good prioritisation skills in order to manage a complex workload and meet required deadlines Focus on quality and attention to detailEVEN BETTER IF YOU HAVE
Finance background and understanding of AR process for WW Ocean and Eukor Understanding of EDI and GEMS International shipping & local authority regulations knowledgeABOUT YOU
You will have ability to work across various teams and time zones as well as ability to understand, accept and enjoy cultural differences.
ABOUT US
Wallenius Wilhelmsen is an iconic shipping and logistics company with premium end-to-end supply chain management. Our vision is to empower people and markets through a sustainable flow of goods and services.
We transport and handle cars, tractors, trains, windmills, or even whole factories for some of the most well-known companies in the world. Our eyes will always be on supreme quality in everything we do, while moving towards zero-emission logistics. We are powered by nearly 0 people, working on vessels and at ports, at vehicle and equipment processing centers, and offices in nearly countries. When added up, the effort of our global workforce keeps the world moving.
OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION
We are a global group of people from diverse backgrounds and lifestyles. Wallenius Wilhelmsen is proud to be an equal opportunity employer committed to building a workplace where all contributors feel they can bring their best selves every day, learn from each other, and be appreciated. We recognize that Diversity, Equity, and Inclusion is central to our business outcomes because it touches every part of our operations and strategy. Our journey towards sustainable and integrated logistics compels us to attract people with diverse experiences, skills, and abilities.
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