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Service Administrator
3 weeks ago
About the Job
Interview Date: W/C 30 September 2024
The successful candidate will be responsible for providing expert administrative and secretarial support to both the Director and where necessary, their executive team and the wider service. They will provide an administrative service to all appropriate committees, meetings and working groups, setting agendas, arranging meetings, taking minutes, monitoring of actions and following up outcomes. They will be responsible for managing both the inbox and diary of the Director and assist in managing their workload. They will be a conduit of information and act as a filter for the Director for issues/problems and to deal with queries and problems and rectifying issues autonomously by identifying practical options.
They will monitor the IT Services budget on behalf of the Director including, monitoring expenditure against budget; identification of inaccuracies in budgetary coding and processing amendments to ensure accuracy of subsequent financial reporting; developing spreadsheets & databases; monthly reconciliation of financial management information; processing purchase orders, internal and external invoices and various other recharges relating to income and expenditure.
They will maintain and administer all paperwork and records relating to staffing within the service including personal information, annual leave, sick absence, time-off-in-lieu, flexi time, training records, health and safety (accident reporting, risk assessments, DSE), recruitment procedures ensuring close liaison with HR and adherence to University HR policies and procedures, data protection and Freedom of Information.
We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.
About You
To be successful you will need experience of working in an administrative or support post and significant experience working effectively for one or more senior manager(s) within a busy team. You will need to be proficient in Microsoft Office and have excellent communication skills.
You will need to have a flexible and problem-solving approach to work and have excellent organisational and prioritisation skills to manage your own workload and the Director’s.
You should have great attention to detail.
You will need to put our customers first and have the ability to build positive relationships within the team and within other departments.
Qualifications
Essential:
5 GCSE’s or equivalentDesirable:
A professional qualification in a related disciplineDepartment
The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. The teams include
Customer Services and Support Technology Operations Application Services Cyber Security Change and Relationship ManagementAbout Us
Come to the University of Northampton and you will see that we do things a bit differently.
We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.
We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.
Our commitment to transforming lives and inspiring change is at the heart of all that we do.
Right to Work
All candidates will be asked to provide proof of eligibility to work in the UK at interview.
Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position.
Due to this criteria we regret that we are unable to offer sponsorship at this time.
Equality
We welcome applications from underrepresented groups.
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