Service Administrator

3 weeks ago


Northampton, United Kingdom University of Northampton Full time

About the Job

Interview Date: W/C 30 September 2024

The successful candidate will be responsible for providing expert administrative and secretarial support to both the Director and where necessary, their executive team and the wider service. They will provide an administrative service to all appropriate committees, meetings and working groups, setting agendas, arranging meetings, taking minutes, monitoring of actions and following up outcomes. They will be responsible for managing both the inbox and diary of the Director and assist in managing their workload. They will be a conduit of information and act as a filter for the Director for issues/problems and to deal with queries and problems and rectifying issues autonomously by identifying practical options.

They will monitor the IT Services budget on behalf of the Director including, monitoring expenditure against budget; identification of inaccuracies in budgetary coding and processing amendments to ensure accuracy of subsequent financial reporting; developing spreadsheets & databases; monthly reconciliation of financial management information; processing purchase orders, internal and external invoices and various other recharges relating to income and expenditure.

They will maintain and administer all paperwork and records relating to staffing within the service including personal information, annual leave, sick absence, time-off-in-lieu, flexi time, training records, health and safety (accident reporting, risk assessments, DSE), recruitment procedures ensuring close liaison with HR and adherence to University HR policies and procedures, data protection and Freedom of Information.

We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. With Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

About You

To be successful you will need experience of working in an administrative or support post and significant experience working effectively for one or more senior manager(s) within a busy team. You will need to be proficient in Microsoft Office and have excellent communication skills.

You will need to have a flexible and problem-solving approach to work and have excellent organisational and prioritisation skills to manage your own workload and the Director’s.

You should have great attention to detail.

You will need to put our customers first and have the ability to build positive relationships within the team and within other departments.

Qualifications

Essential:

5 GCSE’s or equivalent

Desirable:

A professional qualification in a related discipline

Department

The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university. The teams include

Customer Services and Support Technology Operations Application Services Cyber Security Change and Relationship Management

About Us

Come to the University of Northampton and you will see that we do things a bit differently.

We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That’s why we were the first university in the UK to be named as a Changemaker Campus in 2012.

We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

Our commitment to transforming lives and inspiring change is at the heart of all that we do.

Right to Work

All candidates will be asked to provide proof of eligibility to work in the UK at interview.

Due to the requirements laid out by UK Visas and Immigration regarding Right to Work in the UK, the University can only accept applications from individuals who currently have a status allowing them to work in the UK for this position.

Due to this criteria we regret that we are unable to offer sponsorship at this time. 

Equality

We welcome applications from underrepresented groups.


  • Administrator

    3 months ago


    Northampton, United Kingdom Service Care Full time

    **Administrator** *** Service care Solution are currently recruiting for an Administrator with North Northamptonshire Council. Their offices are based in Northampton and Kettering. **Main Responsibilities** *** As an Administrator, some of your responsibilities will be: *** - Assist in the development and maintenance of business processes to support...

  • Service Administrator

    3 months ago


    Northampton, United Kingdom Tate Recruitment Limited Full time

    **Service Administrator** **Permanent** **£26,950 per annum (increasing to £27,750 after probation)** **Northampton, Hybrid working.** We're recruiting a Service Administrator on behalf of a global engineering business. Based at their head office In Northampton, you will deliver a professional customer service experience, working as part of a...

  • Service Administrator

    3 weeks ago


    Northampton, United Kingdom The University of Northampton Full time

    About the JobInterview Date: W/C 30 September 2024The successful candidate will be responsible for providing expert administrative and secretarial support to both the Director and where necessary, their executive team and the wider service. They will provide an administrative service to all appropriate committees, meetings and working groups, setting...

  • Administrative Officer

    3 months ago


    Northampton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 356169**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: -...

  • Administrative Officer

    3 months ago


    Northampton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 326476**Salary**: - £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Administrative Officer- MOJ Grade AO**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs...


  • Northampton, United Kingdom Hays Full time

    Customer Service Administrator, Temporary Role, Northamptonshire Based, Immediate Start Customer Service AdministratorNorthamptonshire basedTemporary Contract A Customer Service Administrator is responsible for providing exceptional customer service and handling administrative tasks related to customer interactions. They act as the primary point of contact...


  • Northampton, United Kingdom Blatchford Full time

    Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through science,...


  • Northampton, United Kingdom Blatchford Full time

    Blatchford is a multi-award winning, global manufacturer of some of the world’s most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through science,...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    Facilities Directorate have two vacancies to provide accurate, efficient and effective Service Desk and Administration support to Northampton General Hospital NHS Trust, the wider customer population and associated supplier. Where possible, providing our customers with first line technical advice through the use of remote support tools. Areas of focus...


  • Northampton, United Kingdom HAYS Full time

    Customer Service Administrator, Temporary Role, Northamptonshire Based, Immediate Start Customer Service AdministratorNorthamptonshire basedTemporary Contract A Customer Service Administrator is responsible for providing exceptional customer service and handling administrative tasks related to customer interactions. They act as the primary point of contact...


  • Northampton, Northamptonshire, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    Job OverviewThis position is for a Permanent Administrative Support Specialist for the Northamptonshire Division based at the East Midlands Ambulance Service NHS Trust.The post holder will report directly to the Divisional Administrator Coordinator and is responsible for the efficient and effective administrative support for the Division.Main Duties of the...


  • Northampton, United Kingdom Horiba UK Ltd Full time

    **ONE Service Administrator** **Hours: 35 hours per week, Monday - Friday** **25 days holiday + bank holidays** **Northampton - Hybrid (2 days per week in the Northampton office)** Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service? Then this could be the role...


  • Northampton, Northamptonshire, United Kingdom Recruit UK Full time

    Job Title: IFA Administrator/Junior ParaplannerIndustry: Financial ServicesLocation: NorthamptonSalary: Up to £26,000Job Description:About the Role:We are seeking a highly organized and motivated individual to join our team as an IFA Administrator/Junior Paraplanner. As a key member of our team, you will be responsible for providing administrative support...


  • Northampton, Northamptonshire, United Kingdom Brook Street Full time

    We are seeking a highly skilled Customer Service Administrator to join our team at Brook Street. As an Administrative Liaison, you will play a crucial role in providing exceptional customer service to our clients in the public sector.Key Responsibilities:Contacting customers to arrange dates for appointments and meetingsProviding administrative support and...


  • Northampton, United Kingdom Uniserve Holdings Limited 0002 - Uniserve Limited UniUK Ardagh 8018 - UniUK Ardagh Traction Full time

    Operational Administrator - Be the Key to Exceptional Customer Service **Uniserve is seeking a highly organized and motivated Operational Administrator to join our Key Account Management team at our Northampton facility.** In this crucial role, you will play a vital part in ensuring exceptional customer service for our valued clients. You'll leverage your...


  • Northampton, United Kingdom Bhangals Construction Consultants Full time

    **CLIENT SERVICE ADMINISTRATOR** **EXPERIENCE/KNOWLEDGE** - Strong customer service attitude. - Previous experience as an administrative assistant. - Professional experience with Microsoft Office (Excel, Word, PowerPoint, and Outlook) - Excellent organisational and communication skills. - Strong time-keeping skills. - Data input accuracy. **THE JOB...


  • Northampton, United Kingdom Great Bear Full time

    **Company Description** Great Bear is a leading 3rd party UK logistics business providing nationwide dedicated and shared user warehousing and distribution solutions for international blue chip clients. We operate in over 7 million sq. ft. of warehousing and operate a large modern commercial vehicle fleet, coupled with an extensive added value service...


  • Northampton, United Kingdom Service MOT Repairs Full time

    _This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...


  • Northampton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 293028**Salary**: - £20,126**Job grade**: - Administrative Assistant- MOJ Grade AA**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 30Contents Location About the job **Benefits**: Things...


  • Northampton, United Kingdom Commsave Credit Union Full time

    Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are looking for our next top talent to join our growing business as a Member Services Administrator, as we continue our mission to provide an exceptional member experience. In this role you'll be delivering an excellent customer...