Administrative Assistants

7 days ago

Northampton, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 293028**Salary**:

- £20,126**Job grade**:

- Administrative Assistant- MOJ Grade AA**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 30Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- These positions are based at Northampton County Bulk Centre Northampton, NN1 2LHAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**About us**

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. National Business Centres (NBC) manage centralising administrative and contact functions in HMCTS. Our roles are critical, supporting our service users and colleagues in HMCTS with great performance and a strong culture. Joining us is a chance to play a pivotal role which give people and businesses access to potentially life-changing justice.

**The key purpose of the role**

Our administrative teams are the core of the NBC, delivering great customer service and operational processing work to enable Justice. Typical roles include general filing and photocopying, collecting and delivering files, post handling, monitoring office supplies and preparing documents. We empower our staff to be the voice of our customers, giving them opportunity to make changes that matter to our users.

**Essential Skills & Criteria**:

- Customer Service and Administrative skills
- Proficient with IT packages and an ability to learn new systems
- Excellent communication and organisational skills

**Key responsibilities may include**:
**Administration**
- Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
- Creating, updating, distributing, and tracking files, bundles and documents
- Maintaining the Court Library (including e-transcripts and books)
- Sorting and delivering lists of hearings for internal and external notice boards

**Correspondence**
- Completing standard letters, forms, registers, etc where the information is clearly defined.
- Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
- Amending standard instructions, manuals, and directories, circulating, and distributing documents, journals etc.

**Post Handling**
- Opening, sorting, distributing and dispatching post
- Collecting and delivering post from appropriate offices

**Monitoring Stock**
- Including stationery and other supplies against requirements and inventories, establishing requirements, completing order forms, stock distribution
- Collecting and distributing stationary around the offices

**Data Entry and recording**
- Resulting, checking accuracy and completeness against guidelines or a proforma,

**Operating equipment**
- Office and court equipment e.g., computers, scanners, photocopiers, franking machines, switchboards, messaging equipment, tape, and video recorders etc.

**Handling telephone calls**
- Answering standard enquiries and passing messages to others.

**Arranging meetings**
- Using electronic diaries, booking rooms and accommodation, making travel arrangements.

**Reception of parties to court**
- Preparing rooms for hearings, tribunals, trials, meetings etc.

**Other duties**

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post.

**Application process**

**Support when applying**

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Working Together
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of Commonwea

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