Member Services Administrator

2 weeks ago


Northampton, United Kingdom Commsave Credit Union Full time

Do you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are looking for our next top talent to join our growing business as a Member Services Administrator, as we continue our mission to provide an exceptional member experience. In this role you'll be delivering an excellent customer experience, talking to a range of members over the phone, handling queries, updating information, processing membership information and making changes on our company software; always ensuring administrative tasks are dealt with effectively.

We have successfully hired a number of great people for this team, and across the organisation who are thriving and love working here. Our Administrator role is perfect for a strong people person, looking for a new challenge, or a recent school leaver or graduate with some admin experience and great initiative who is looking to work and grow with a successful and professional organisation.

**To excel with us, **you’ll be...**
- Experienced in an Admin position or Customer Service environment
- Proactive, flexible and organised.
- Great on the phone.
- Passionate about helping customers.
- Able to use your initiative and build professional relationships.
- A great team player.
- Confident working with Microsoft Office and great attention to detail and accuracy.

**What's in it for you?


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