Service Administrator 12 Month Ftc
3 weeks ago
**Why HORIBA UK?**
Competitive basic and benefits package - including pension, life insurance, private medical, cash plan, occupational health, employee benefits platform, excellent work life balance and so much more
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service?
If yes, we want to hear from you
**Service Administrator duties include (but not limited to)**:
- Provide first class customer service and admin support to ONE service team
- Process paperwork post service / repair in a timely manner
- Maintain workbooks in EXCEL
- Answer telephone for service department and main switchboard
- Process orders from customers for spare parts, contract and callouts
- Process orders on ERP / FSM start to finish
**About you**
Previous experience in a similar role or a similarly demanding role would be ideal. Experience working with engineers or within a manufacturing / logistics environment would be advantageous but not essential.
We are looking for someone who is committed to providing excellent customer service. Ideally, you will thrive in a busy, high pressurised environment; have strong administration and excel skills and the ability to prioritise workload within a fast-paced environment.
To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.
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