Service Desk Administrator

2 weeks ago


Northampton, United Kingdom The Duston School Full time

Service Desk Administrator SS (3—6 ) £20,812£21,968 FTE 37 hours per week, 52 weeks per year Monday—Friday 8.00am—4.00pm (earlier finish of 3.30pm one day a week) Closing Date: midday, Monday 22nd May 2023

As part of the IT team the post holder will be required to support the IT Systems Manager in providing a safe, effective and reliable IT environment for the schools large and varied user base, keeping the school at the forefront of information technology. The Service Desk Administrator will have strong customer facing skills and the ability to react well to pressure, responding to incidents and issues logged by staff, students, governors and visitors. You will be presentable, professional and self-motivated with the ability to work alone and as part of a team. Essentially, will be motivated and organised, you will monitor the tickets coming in and distribute to the technicians where needed.

**Salary**: £20,812.00-£21,968.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 22/05/2023
Reference ID: Service Desk Administrator



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