Bosch Customer Service Specialist Apprenticeship

2 weeks ago


Northampton, United Kingdom Service MOT Repairs Full time

_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._

This role is based at Service MOT Repairs, Northampton.

A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers.

A large part of your role would be dealing with customers, scheduling vehicle service work & taking payments.

A Service Advisor will handle all administrative and customer relations aspects of service department operations.

Their duties may vary slightly from employer to employer depending on the size of the company, but they commonly include:

- Interpreting customer concerns and comments and liaising with technicians
- Booking/scheduling vehicle services
- Liaising with customers about any additional work required
- Estimating time and costs associated with repairs
- Handling customer complaints
- Responding to customer requests
- Tracking the vehicle through the workshop

Upon successful completion of the apprenticeship you will achieve the Customer Service Specialist Level 3.

Pay: £6.40 per hour

Expected hours: 37.5 per week

**Education**:

- GCSE or equivalent (required)

Work Location: In person



  • Northampton, United Kingdom HM Courts and Tribunals Service Full time

    **Details**: **Reference number**: - 274329**Salary**: - £25,827 - £27,170- Apprenticeship for up to 16 months with the option to become permanent on successful completion of the apprenticeship**Job grade**: - Executive Officer- MOJ Grade EO**Contract type**: - Apprenticeship**Type of role**: - Other**Working pattern**: - Flexible working, Full-time,...


  • Northampton, United Kingdom EDA Apprenticeship plus Full time

    **Title: Business Admin Apprenticeship** **Location: Northampton NN5 5DL** **Hours**:8:00am to 5:00pm Monday to Friday **Company Description**: **Edmundson Electrical** Serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer, regardless of size, and...


  • Northampton, United Kingdom EDA Apprenticeship plus Full time

    Job description **Trade Counter Sales Apprenticeship** **Location: Northampton NN5 5JW** **Company Description**: **Edmundson Electrical-(Electrical Wholesaler** ) Edmundson Electrical Ltd is a privately held electrical distribution company headquartered in Knutsford, Cheshire, incorporated in 1991. It is the largest electrical distributor in the United...


  • Northampton, United Kingdom Postworks Ltd Full time

    **Salary**:£15,000 + bonuses and incentives **Hours**:9.00am - 5:30pm **Location**:Northampton **Who We're Looking For** - Eager learners with a love for technology and an interest in the unique blend of the digital and physical world - No previous experience needed - we value your willingness to learn and grow with us **What You'll Do** - Be the first...


  • Northampton, United Kingdom starting off Full time

    Established in 2010, my client is an online retailer of plastic pipe systems and building products. They provide high quality plastic building products from leading UK and European manufacturers. All their products are manufactured to the highest standards and comply with all current UK and European standards. Their staff are friendly and efficient and have...


  • Northampton, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer service, administrator, MS Office **Your new company** Public Sector - Northampton **Your new role** Customer Service Administrator 37 hours Northampton centrally based - Onsite Equivalent to £20,500 + Holiday **What you'll need to succeed** Our centrally based client are seeking experienced customer service administrators with excellent telephone...


  • Northampton, United Kingdom Barfield Financial Advisors Full time

    **We are a busy and vibrant Financial and Mortgage Advice practice based in Northampton, providing our clients with advice on Mortgages, Insurance, Pensions, Investments and Will Writing.** We are looking for the right person to join our fun and dynamic team as an administrative apprentice, with a keen interest in the financial sector. Duties include, but...


  • Northampton, United Kingdom Avery Healthcare Full time

    About The Role Salary £13.00 per hour Hours per week: 37.5 Location:  Cliftonville Care Home & Spencer House Care Home,Northampton At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the...


  • Northampton, United Kingdom Postworks Ltd Full time

    **Salary**:£21,000 + bonuses and incentives **Hours**:9.00am - 5:30pm **Location**:Northampton **Who We're Looking For** Are you passionate about tech? Do you have a knack for helping people solve problems? Do you get a thrill from making the digital world more accessible? Then we might have just the job for you. **The Role** Postworks is looking for a...


  • Northampton, United Kingdom James and James Fulfilment Ltd. Full time

    Job Advert Join our Client Services team, immerse yourself into the world of eCommerce and play a pivotal role in ensuring the happiness of our valued clients! **What you will be doing** **Who are we?** We're a trusted fulfilment partner for hundreds of eCommerce brands, not only in the UK but internationally. Since 2010 we’ve grown our HQ here in...


  • Northampton, United Kingdom Ministry of Justice Full time

    **Team Leader Apprenticeship Role - 71919** **£25,827 - £27,170** **Northampton**: **Job description** **Overview** HMCTS is an agency of the Ministry of Justice (MOJ) and provides the supporting administration for the Judiciary across England and Wales. It delivers services to the public directly in court and tribunal buildings, remotely via business...


  • Northampton, United Kingdom Avery Healthcare Full time

    Salary £13.00 per hourHours per week: 37.5Location: Cliftonville Care Home & Spencer House Care Home,NorthamptonAt Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues, support your career development and offer a range of apprenticeships, and cover the cost of your Blue Light...


  • Northampton, United Kingdom Travis Perkins plc group Full time

    **Sales Apprenticeship Programme** We’ll provide the skills, knowledge and opportunities! Can you help us to be the best? We are looking for a Sales Apprentice to join our Tool Hire Team in Northampton. Be part of a fantastic, friendly team, set sky-high standards for customer service Drive great results for a key part of the business. **Location**:...


  • Northampton, Northamptonshire, United Kingdom KM Education Recruitment Ltd Full time €35,000

    KM Recruitment is a specialist UK wide recruiter for the Skills & Employability sectors. Job Title: Business Development Manager (Apprenticeships) Location: Home / field based– Must be flexible with travel across the South of the Midlands / South East (travel will be minimal) Salary: £35,000 + Bonus, with an opportunity to increase base salary...


  • Northampton, United Kingdom starting off Full time

    Our client provides a comprehensive accounting and taxation service for limited companies, sole traders, partnerships and individuals. Their portfolio ranges from smaller sole traders to multi-million-pound turnover companies, with a tailored service for each client. With an emphasis on assisting small, family businesses, they pride themselves on...


  • Northampton, United Kingdom starting off Full time

    This well-established Northampton-based school are now looking for a Business Administration Apprentice to provide an excellent service and administration support to school managers and teaching staff. You will be required to assist in any administration function to support the needs of the school. Key responsibilities: - Provision of administrative,...

  • Customer Service

    1 week ago


    Northampton, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Northampton, NN4 / Hybrid** **Temp to Perm** **37 hours per week** **£21,000 - £23,000 plus bonus** - **Do you have experience providing an excellent level of Customer Service to B2B clients?**_ - **Would you like to join a sociable customer service team and work for an organisation that looks after their staff?**_ -...

  • Customer Service

    1 day ago


    Northampton, United Kingdom Impact Recruitment Full time

    **Customer Service Coordinator** **Permanent** **Northampton** **Monday to Friday** **Up to £25,500 per annum plus excellent benefits** - **Are you passionate about providing excellent customer service?**_ - **Are you an efficient administrator who pays great attention to detail?**_ - **Are you an organised individual able to prioritise a heavy...

  • Vehicle Technician

    1 month ago


    Northampton, United Kingdom Impact Recruitment Ltd Full time

    Impact Recruitment is working with a well-established car specialist garage, that is looking for a **vehicle technician** to join their team. Working in the industry for 50+ years, they specialise in working with high-end car brands and are one of the UK's leading performance car experts. **Shift**:Monday to Friday 8:30am - 5:30pm & Every other Saturday...


  • Northampton, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Customer Service Advisor (Automotive)** **£20,000 - £25,000 + Training + Progression + Bonus + Company Benefits** **Northampton** Are you looking for a stable, permanent role within a family-run business known for their great working environment, who look after their people, offer full industry training and the opportunity to progress your career? On...