Case Administrator

3 weeks ago


Northampton, United Kingdom HM Prison & Probation Service Full time

**Details**:
**Reference number**:

- 262021**Salary**:

- £19,087 - £23,182**Job grade**:

- Other- NPS Pay Band 2 National**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 14Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at NORTHAMPTON MAGISTRATES NORTHAMPTON, NN1 3EB, NPS 20 OXFORD STREET WELLINGBOROUGH, NN8 4HY, NPS 43-47 BRIDGE STREET NORTHAMPTON, NN1 1NS, NMS Municipal Offices, NN15 7QXAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Case Administrators play a vital support role in probation teams, **Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.

**We’re looking for empathetic, patient and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service**

If you are successful in the recruitment process and join the Probation Service, your starting salary will be £19,087. The Probation Service offers the opportunity for annual pay progression. The table below shows the pay increases a Case Administrator could receive:
Present day £19,087

1 April 2023 £19,465

1 October 2023 £19,951

1 April 2024 £21,250

1 October 2024 £22,320

There are many reasons to join the Probation Service. What will yours be?

**Overview of the job**

This is an administrative job within the Probation Service.

**Summary**

The jobholder will provide administrative support within the Probation Service (PS), ensuring that staff and service users are supported through efficient processes, maintaining administration systems within specified timescales in order to promote the achievement of team and Divisional objectives.

In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

This role may involve some out of hours work. The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

**Responsibilities, Activities & Duties**

The job holder will be required to carry out the following responsibilities, activities and duties:

- Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
- Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
- Provide cover for an effective and efficient reception and telephone enquiry service
- Act as single point of contact within unit for specialist area of work as required
- Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
- Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
- Provide cover within the unit and to other units within the PDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS.

The duties/responsibilities listed above describe the post as it is at present and is not intended t



  • Northampton, United Kingdom Nationwide Building Society Full time

    On behalf of **Nationwide Building Society,** AMS are currently recruiting for an **Administrator **based within the **Mortgage Department **for a **12-month temporary contract **with the **possibility of Perm based in Northampton, NN3 6NW.** Nationwide aren’t like a bank. They’re not like other financial services companies. They’re a building society...


  • Northampton, United Kingdom Opus People Solutions Ltd Full time

    Administrator for MASH Pay: £12.34 Length: 3 Months Days/Hours: Monday - Friday (37 Hours) Location: Remote Opus People Solutions are recruiting on behalf of North Northamptonshire council for Administrator for MAS to provide an effective, timely and accurate administration support to the Safeguarding teams working within the Front Door of...


  • Northampton, United Kingdom Opus People Solutions Full time

    Administrator for MASHPay: £12.34Length: 3 MonthsDays/Hours: Monday - Friday (37 Hours)Location: RemoteOpus People Solutions are recruiting on behalf of North Northamptonshire council for Administrator for MAS to provide an effective, timely and accurate administration support to the Safeguarding teams working within the Front Door of Northamptonshire...

  • Administrator

    3 days ago


    Northampton, United Kingdom Teaching Personnel Full time

    A Secondary school in NN2 is now recruiting for Academy Administrator. This role could be the ideal next step in your career. Full-time and part-time hours available - ideally 30 hours per week, 39 weeks per yearIf you are ambitious, inspirational, creative, open-minded, and want to be part of our success then we want to hear from you. About the role: •...


  • Northampton, United Kingdom C.L.Fincken Full time

    One of our well established and fast growing independant firms in Milton Keynes is looking for a trainee Insolvency administrator to join their team. This is a fantastic opportunity for someone looking for a career, full training is given, will pay and supportyou through the Insolvency qualification. Some duties include: - Processing requests from...

  • Project Administrator

    4 weeks ago


    Northampton, United Kingdom Unitemps (Uni of Northampton) Full time

    **Role** The Project Administrator will provide professional administrative support to a University Project. The post-holder will work in an effective, efficient, and supportive way ensuring interaction with stakeholders is high quality. The post-holder will also ensureaccurate records are kept for audit purposes. This role is full time, 37 hours per week,...


  • Northampton, United Kingdom Northampton General Hospital Full time

    Job summary The post holder will provide efficient and comprehensive administration support, working as part of a team. Excellent organisational and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and the general public and work well within a team. Knowledge of the NHS computer...


  • Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    The post holder will provide efficient and comprehensive administration support, working as part of a team. Excellent organisational and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and the general public and work well within a team. Knowledge of the NHS computer systems would be...


  • Northampton, United Kingdom Recruitment Agenda Full time

    This role will see you ensuring the day to day delivery of complaints is handled and actioned according to company and regulatory standards. - Previous knowledge of complaint handling processes - Office based position - £24,000 - £26,000 This is a newly created role and looking for someone with a good background in complaint management. You will be...

  • Quality Administrator

    3 weeks ago


    Northampton, Northamptonshire, United Kingdom Pertemps Full time

    Our Client in Northampton is looking for a Quality Administrator to join their team!Core hours: Monday to Friday 8am to 4pmNeed to be flexible due to expected travelMain Responsibilities of Role:- Ensure that all relevant information on quality related activities is gathered, analysed, and transferred to the concerned stakeholder.- Collect, compile, and sort...

  • Assistant HR Advisor

    4 weeks ago


    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    To Support the HR Business Partners & Advisors to ensure the effective provision of HR advice, Information and administration systems to support management and staff throughout the Trust. Primarily relating to managing absence along with routine, first level Employee Relations cases. To assist in the development and continuous improvement of a professional...

  • Call Centre Agent

    1 month ago


    Northampton, United Kingdom Debt and Credit Solutions Ltd Full time

    We have a great opportunity for a **Call Centre Agent**to join our Financial Industry Client. This is role assisting in the smooth running and administration of the firm’s operations and service delivery across regulated motor finance collections activities. - **After an initial office based period of settling in, there is the opportunity to work from...

  • Private Client Lawyer

    1 month ago


    Northampton, Northamptonshire, United Kingdom Grist Legal Recruitment Full time

    Private Client Lawyer A lea firm in Northamptonshire has a requirement for a 2+ years' PQE Private Client Lawyer to work autonomously within a Private client department recognised by legal directories for their legal service provided to clients. The Firm A multi office, well established, private practice employing in excess of 40 staff and providing legal...


  • Northampton, United Kingdom Northampton General Hospital Full time

    Supervise and train junior medical staff Have responsibility for 21 Hyper-Acute Stroke beds on Benham ward (covering 1 week in 6) with prospective cover (24/7) Management of patients on the Hyperacute Stroke Unit Contribute to running the 7/7 TIA clinic Take part in multidisciplinary case conferences Take part in the on-call stroke rota (1:6) with...

  • Medical Secretary

    4 weeks ago


    Northampton, United Kingdom Northampton General Hospital Full time

    To co-ordinate the day-to-day management and maintenance of the patient elective pathway in accordance with the Patient Access Policy. Receive and take telephones calls, taking relevant action and dealing with other enquires, internally and externally. You will problem solve, resolving situations to prevent ongoing issues or complaints within the service....


  • Northampton, United Kingdom Northamptonshire Police Full time

    Role type 1- Police Staff- Contract duration 1- Permanent- Contract type 1- Full Time- Department 1- Human Resources- Location 1- Northampton, 191 Towcester Road - NN4 8LS- Grade/scale 1- Staff - Scale 3 - Range- Salary - £23,121 - £24,462 - Hours per week 1- 37- Closing date* - 06/05/2024, 23:55 **Why work for **Us**?** Northamptonshire Police has...


  • Northampton, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time

    Our client has a permanent vacancy for a full time Legal Secretary in their Family Business Unit. You must have precise typing skills and an accurate presentation of work. Attention to detail and excellent time management skills are essential for this busy position, along with a professional, attentive and empathetic telephone manner. A methodical approach...

  • Assistant HR Advisor

    4 weeks ago


    Northampton, United Kingdom Northampton General Hospital NHS Trust Full time

    To Support the HR Business Partners & Advisors to ensure the effective provision of HR advice, Information and administration systems to support management and staff throughout the Trust. Primarily relating to managing absence along with routine, first level Employee Relations cases. To assist in the development and continuous improvement of a professional...


  • Northampton, United Kingdom ACS Recruitment Solutions Ltd Full time

    **Conveyancing Assistant** **Northampton** **Full Time 9:00 - 5:15** **Attractive salary DOE** ACS Recruitment have partnered with a well-established multi-service and multi-office Practice who are seeking enthusiastic Conveyancing Assistant to join the Northampton offices. Duties - Dealing with queries raised by clients, solicitors, lenders and estate...

  • Receptionist

    4 weeks ago


    Northampton, United Kingdom HCB Solicitors Full time

    **Receptionist/Telephonist - Northampton** We are looking for a friendly, enthusiastic, and professional individual to join our Northampton team as Receptionist/Telephonist to assist with day-to-day client service and administration Hours: Full time 9:00 - 5:15 **Salary**: Dependent on experience Holidays: 25 days per year plus bank holidays **Duties...