Quality Administrator

4 weeks ago

Northampton Northamptonshire, United Kingdom Pertemps Full time
Our Client in Northampton is looking for a Quality Administrator to join their team

Core hours: Monday to Friday 8am to 4pm
Need to be flexible due to expected travel

Main Responsibilities of Role:
- Ensure that all relevant information on quality related activities is gathered, analysed, and transferred to the concerned stakeholder.
- Collect, compile, and sort client specific data from various sources.
- Make available relevant data in a structured and accessible way.
- Analyse and gain insight on delivered products, potential quality issues, customer satisfaction.
- Provide concerned AGEU plants timely with correct data & insights.
- Quantitative and qualitative feedback based on KPI follow-up & analysis (e.g., claims, avoided claims, ppm,)
- Deliver correct data and insights to AGEU.
- Deliver customer support including (but not limited to) analysis, short term containment actions (e.g., start sorting suspect parts on the line) in case of quality issues including Regular Site Visits
- Ensure high level of customer satisfaction.
- Provide specifically all facts and data about claims to AGEU plants, and work to maintain a strong relationship with the customer plant.
- Initiate, build, and secure long-term working relationships with relevant internal & external stakeholders.
- Monitor and follow-up AGEU procedures and guidelines.
- Create and enforce desired QSHE attitude.
- Ensure no operation takes place without safety.
- Ensure HS&E Policies are complied with and be committed to the implementation of the OHSAS system and to its continual improvement.
- Support the established systems used for raising any concerns, using the Hazard ID form and whilst engaged on any duties commensurate with their normal job, to be mindful of any developing risks which could lead to an accident, a fire or any other potential incident.
- Follow all HS&E instructions e.g. wearing and using the correct PPE, adhering to walkways, responsible behaviour etc. and take all reasonable care for own Health and Safety and for that of others who may be affected by actions.
- Report, using the established systems, anything perceived to be a risk immediately and directly to the relevant HS&E contact.
- Ensure waste streams are well respected.
- Ensure that all the rules for Health & Safety and Environmental issues are well respected in the Plant.
- Ensure 5S is completed to required company standard.
- Address in the case of any non-respect of standards and escalate where necessary.

Occasional Responsibilities of Role:
- Visiting clients and customers
- Internal Product & Process Audits
- Any other duties that may be reasonably requested

The Ideal Candidate:
- Flexibility outside of normal working hours according to business requirements.
- Proven successful communication skills.
- Demonstrable successful negotiation skills.
- Proven successful customer-oriented approach.
- Proven successful networking skills.
- Demonstrable successful auditing experience.
- IT skills for use of SAP and customer Portals.
- Drivers Licence.

If you are interested, please apply with your up-to-date CV

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