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One Service Administrator
3 months ago
**ONE Service Administrator**
**Hours: 35 hours per week, Monday - Friday**
**25 days holiday + bank holidays**
**Northampton - Hybrid (2 days per week in the Northampton office)**
Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver excellent customer service?
Then this could be the role for you:
**ONE Service Administrator duties include (but not limited to)**:
- Provide first class customer service and admin support to ONE service team
- Process paperwork post service / repair in a timely manner
- Maintain workbooks in EXCEL
- Answer telephone for service department and main switchboard
- Process orders from customers for spare parts, contract and callouts
- Process orders on ERP / FSM start to finish
**About you**
Previous experience in a similar role or a similarly demanding role would be ideal. Experience working with engineers or within a manufacturing / logistics environment would be advantageous but not essential.
We are looking for someone who is committed to providing excellent customer service. Ideally, you will thrive in a busy, high pressurised environment; have strong administration and excel skills and the ability to prioritise workload within a fast-paced environment.
To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.
**Why HORIBA UK?**
- We also offer a flexible benefits package - including pension, life insurance, private medical, cash plan, occupational health, employee benefits platform, excellent work life balance and so much more_
**Job Types**: Full-time, Permanent
**Salary**: £26,956.00-£27,756.00 per year
Schedule:
- Monday to Friday
Application question(s):
- Do you have previous scheduling experience?
**Experience**:
- Administration or customer service: 2 years (preferred)
- Microsoft Excel: 2 years (preferred)
Work Location: Hybrid remote in Northampton, NN3 6BF
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