Customer Service Administrator
7 months ago
**CLIENT SERVICE ADMINISTRATOR**
**EXPERIENCE/KNOWLEDGE**
- Strong customer service attitude.
- Previous experience as an administrative assistant.
- Professional experience with Microsoft Office (Excel, Word, PowerPoint, and Outlook)
- Excellent organisational and communication skills.
- Strong time-keeping skills.
- Data input accuracy.
**THE JOB ROLE**
- To provide exceptional customer service to existing and new clients.
- Perform clerical and administrative duties.
- Supporting and assisting the Operations Manager and Managing Director when required.
- Use Microsoft Office to develop and prepare documents; proofread documents.
- Set up estimating files upon receipt of enquiries, both electronically and paper completing any further filing.
- Converting schedule of works and specifications, typing out documents and formatting documents as required.
- To answer incoming telephones, taking messages or re-directing as appropriate.
- To undertake any other general support and administration duties.
- To provide support and assistance to colleagues, and accounts team.
**THE CANDIDATE**
- Very versatile.
- Used to working in a fast-paced environment.
- Highly organised and able to plan and prioritise.
- Analytical and accurate.
- Excellent communicator and able to build and maintain excellent working relationships.
- Computer literate.
- Strong communication and interpersonal skills to communicate with clients and colleagues.
- First class time management skills.
- Practical team player with a hands-on style.
- Excellent written and oral skills.
- Attention to detail.
**Incentives**:
- Onsite Parking
- 20 days holiday, plus 1 day birthday day and bank holidays
- Pension Scheme
**Other information**:
- Monday - Friday (8:30am-5:00pm)
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 2 years (required)
Work Location: In person
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