Customer Service Administrator

3 days ago


Northampton, United Kingdom Impact Recruitment Full time

**Customer Service Administrator**

**Permanent**

**Northampton, NN3**

**Monday to Friday, with 2 monthly Saturdays (paid overtime)**

**£21,850 plus bonus**

**_Are you passionate about providing excellent customer service? _**

**_Are you an effective administrator with a good eye for detail? _**

**_Are you able to manage your time effectively and work in fast paced environment? _**

**_If this sounds like you and you have previous experience in a similar role, then we’d love to hear from you ASAP_**

Our financial services client is seeking a **Customer Service** **Administrator **to join their existing team.

Extensive training will be offered, and this will be great opportunity for you to gain experience within the financial services sector.

**Key Responsibilities for the Customer Service Administrator include**:

- Answer incoming calls and respond to client and supplier requests
- Produce finance documentation and forwarding to brokers
- Processing welcome packs
- Daily and ad-hoc administration tasks

**Skills and Experience required from the Customer Service Administrator include**:

- A minimum of 1 years’ experience in an administration role
- A confident communicator with an excellent telephone manner
- Efficient administration skills and good attention to detail
- Ability to use own initiative with a can-do attitude
- Ability to work in a high pressured, fast paced environment
- IT Literate including Excel and Word

**Impact Recruitment is an employment agency working on behalf of our client.**

**All responses will be managed in line with the new GDPR regulations.**

**Job Types**: Full-time, Permanent

**Salary**: £21,850.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Northampton: reliably commute or plan to relocate before starting work (required)

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Administrative: 2 years (preferred)

Reference ID: J507



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