Customer Service Administrator
6 months ago
Operational Administrator - Be the Key to Exceptional Customer Service
**Uniserve is seeking a highly organized and motivated Operational Administrator to join our Key Account Management team at our Northampton facility.**
In this crucial role, you will play a vital part in ensuring exceptional customer service for our valued clients. You'll leverage your administrative expertise and strong communication skills to provide seamless support and accurate information.
**Key Responsibilities**:
- **Support Key Account Management**: Assist the team with administrative tasks related to customer accounts, fostering strong relationships with both internal and external stakeholders.
- **Data Accuracy & Reporting**: Maintain accurate and up-to-date customer information, ensuring reports and KPI packs are prepared meticulously for customer reviews.
- **Logistics Liaison**: Bridge the communication gap between the Key Account Management team and warehouse departments, fostering collaboration and smooth workflow.
- **Commitment to Continuous Learning**: Actively participate in training opportunities to develop your skillset and stay current with industry best practices.
**Qualifications**:
- Minimum of 1 year's experience in an administrative role.
- Minimum of 1 year's experience within a fast-paced logistics environment.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent attention to detail with strong written and verbal communication skills.
- Ability to thrive in a customer-facing environment and adapt to change.
- Proven problem-solving skills with exceptional multitasking abilities.
- Ability to work effectively under pressure, maintain excellent organization, and meet deadlines consistently.
- Willingness to learn and contribute across the broader W&T Commercial Team.
**Uniserve offers a competitive benefits package and a dynamic work environment. If you're a highly motivated individual with a passion for excellent customer service, we encourage you to apply**
**Job Types**: Full-time, Permanent
**Benefits**:
- Company pension
- Cycle to work scheme
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Yearly bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
-
Customer Service Administrator
2 days ago
Northampton, United Kingdom Impact Recruitment Ltd Full time**Customer Service Administrator** **Permanent** **Northampton, NN3** **Monday to Friday, with 2 monthly Saturdays (paid overtime)** **Up to £24,000 DOE plus bonus** **_Are you passionate about providing excellent customer service? _** **_Are you an effective administrator with a good eye for detail? _** **_Are you able to manage your time...
-
Customer Service Administrator
22 hours ago
Northampton, United Kingdom Impact Recruitment Full time**Customer Service Administrator** **Permanent** **Northampton, NN3** **Monday to Friday, with 2 monthly Saturdays (paid overtime)** **£21,850 plus bonus** **_Are you passionate about providing excellent customer service? _** **_Are you an effective administrator with a good eye for detail? _** **_Are you able to manage your time effectively and work...
-
Customer Service Administrator
2 days ago
Northampton, United Kingdom Abacus Consulting Full time**Customer Service Administrator, Northampton, ongoing Temporary role, £11.50 per hour** Our client, an international organisation with a local divisional head office, are looking to recruit a Customer Service Administrator to join them on a temporary basis. As the Customer Services Administrator, your responsibilities will include: - **Managing customer...
-
Customer Service Administrator
2 weeks ago
Northampton, Northamptonshire, United Kingdom Pertemps Full timePertemps is a leading recruitment agency, and we are currently seeking an experienced Customer Service Administrator to join their team in Northampton. The successful candidate will be responsible for providing administrative support to the contract and its customers.The estimated salary for this role is £25,000 - £30,000 per annum, depending on...
-
Customer Service Administrator
3 days ago
Northampton, United Kingdom Match Recruitment Full timeCustomer Service Administrator **Salary**: paying up to £24,000 per annum Monday - Friday, 8am - 4:30pm Northampton. Office based. Permanent Match Recruitment are recruiting on behalf of their client based in Northampton. Our client has a long established reputation as a leading partner of many of the top House Builders in the UK. You’ll be joining a...
-
Customer Service Administrator
7 months ago
Northampton, United Kingdom Great Bear Full time**Company Description** Great Bear is a leading 3rd party UK logistics business providing nationwide dedicated and shared user warehousing and distribution solutions for international blue chip clients. We operate in over 7 million sq. ft. of warehousing and operate a large modern commercial vehicle fleet, coupled with an extensive added value service...
-
Customer Service Administrator
2 days ago
Northampton, United Kingdom Opus People Solutions Full timeOpus People Solutions on behalf of North Northamptonshire are looking for Administrators to carry out clerical, administrative, secretarial services to ensure that internal and external services are maintained and delivered to the required service levels. This role will support Customer Service Advisors through the effective handling of inbound/outbound...
-
Customer Service Administrator
2 days ago
Northampton, United Kingdom Match Recruitment Full time**Customer Service Administrator** **£11.54 per hour/ £24,000 per annum** **Monday - Friday (40 hours per week). Alternating weekly shift pattern: 8am - 5pm/ 9am - 6pm** **Northampton. Brackmills.** **Fully office based or hybrid (2 days per week remote working available) working available. Must live locally.** Match Recruitment are recruiting on...
-
Customer Service Administrator
2 months ago
Northampton, United Kingdom CV-Library Full timeCustomer Service Administrator £13.50 per hour Full-time (07:30 to 16:00 Monday to Friday) Northampton (Swan Valley) Temporary contract (maternity cover) We have an opportunity for an experienced Customer Service Administrator to join our client on a long-term temporary contract. This company supply products to major retailers in the UK and...
-
Customer Service Administrator
7 months ago
Northampton, United Kingdom Bhangals Construction Consultants Full time**CLIENT SERVICE ADMINISTRATOR** **EXPERIENCE/KNOWLEDGE** - Strong customer service attitude. - Previous experience as an administrative assistant. - Professional experience with Microsoft Office (Excel, Word, PowerPoint, and Outlook) - Excellent organisational and communication skills. - Strong time-keeping skills. - Data input accuracy. **THE JOB...
-
Customer Service Administrator
7 months ago
Northampton, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: CUSTOMER SERVICES - IT’S A PEOPLE THING Are you someone who can start a conversation in an empty room? One of those people who always manages to get things done, no matter how much there is to do? If the answer is yes and yes, there’s a place in our Customer Service team for you. It’s not about what you know. It’s who you are....
-
Customer Service Administrator
24 hours ago
Northampton, United Kingdom Four Talent Full timeDo you have experience working directly with customers? Are you great on the phone and enjoy talking to a range of people? We are working with a highly customer focused business based Moulton Park looking for their next top talent to join their growing business as a Customer Service Administrator, as they continue their mission to provide an exceptional...
-
Customer Service Administrator
2 days ago
Northampton, United Kingdom Quality Start Full time**Sales Customer Service Administrator Opportunity - Northampton** **Opportunity**: Are you currently working in a sales customer service role looking for your next opportunity? Do you enjoy being on the phones and have good administration experience? If yes then please read on. Your role as Sales Customer Service Administrator based in Northampton will...
-
Customer Service Administrator
4 weeks ago
Northampton, United Kingdom DACHSER Full timeRole: Customer Service AdministratorContract: PermanentHours: M/F 0900 - 1800Location: Northampton, NN4Why work for DACHSER?Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of...
-
Customer Service Administrator
4 months ago
Northampton, Midlands, Northamptonshire, United Kingdom Hays Full timeCustomer Service Administrator, Temporary Role, Northamptonshire Based, Immediate Start Customer Service AdministratorNorthamptonshire basedTemporary Contract A Customer Service Administrator is responsible for providing exceptional customer service and handling administrative tasks related to customer interactions. They act as the primary point of contact...
-
Administrative Assistant
2 weeks ago
Northampton, Northamptonshire, United Kingdom Pertemps Full timePertemps is a well-established recruitment agency, and we are currently seeking an experienced Administrative Assistant - Customer Service to join their team in Northampton. The successful candidate will be responsible for providing administrative support to the contract and its customers.The estimated salary for this role is £26,000 - £31,000 per annum,...
-
Customer Service Administration
3 days ago
Northampton, United Kingdom Brook Street Full timeWe have a great opportunity for Customer Service Administrators to work with one of our public sector clients in Northampton. Key purpose of the role " contacting customers to arrange dates for appointments " Phone and admin work " Follow set procedures and exercise some independent judgement in carrying out instructions under general supervision for...
-
Bosch Customer Service Specialist Apprenticeship
7 months ago
Northampton, United Kingdom Service MOT Repairs Full time_This is an apprenticeship role,_ _delivered by Robert Bosch Ltd._ This role is based at Service MOT Repairs, Northampton. A Service Advisor deals directly with customers and acts as a go-between between the customer and other members of the Aftersales department, including Technicians and Managers. A large part of your role would be dealing with...
-
Customer Service Administrator
6 months ago
Northampton, United Kingdom The One Group Full timeOur client is an established and growing business within the education industry who have have a reputation for assisting in the development of new tools and software that have helped the education sector for over 20 years. They now have a great opportunity for an experienced customer service centric person to join their team. The role is diverse and busy...
-
Customer Service Administrator
7 months ago
Northampton, United Kingdom GXO Logistics Full timeAre you super customer friendly? Can you remain calm and resilient? Looking for a new opportunity with a company which will invest in your development? If yes, we might have a perfect role for you! Here at GXO Logistics we are looking for a Customer Service Administrator to join our team supporting our customer, **Carlsberg**, the Danish brewery giant. Did...