Current jobs related to ENT & Thoracic Senior Booking Co-ordinator - Bristol - University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)

  • Rota Co-ordinator and Management Assistant

    6 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The post holder will, in conjunction with the relevant consultant, be responsible for the creation of Specialty rotas within the Division of Surgery for ENT & Thoracic Surgery. This will involve close liaison with key stakeholders, understanding the demands and complexities of each service in order to support the provision of cost efficient medical...

  • Inpatient Booking Co-ordinator

    4 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are recruiting to 1 full time position; Inpatient Booking Co-ordinator This position is based in The Bristol Dental Hospital under the Surgery Division. The inpatient booking co-ordinator will be responsible for managing and booking inpatient bookings, in line with Trust policies and processes. This role involves liaising with clinicians, patients and...

  • Senior Clinic Co-ordinator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Job overview To provide a strong leadership role within the Outpatient Co-ordination team, ensuring that all aspects of clinic management are covered and the clinics running within BHOC have correct templates, weekly streams and are booked correctly for the individual specialities. To be the main point of contact for clinical teams with clinic queries, and...

  • Oliver Mcgowan Training Co-ordinator

    5 months ago

    Bristol, United Kingdom NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board Full time

    The Oliver McGowan Training Co-ordinator will work with the Oliver McGowan Project Manager and Lead Trainer to co-ordinate the delivery of the Oliver McGowan Mandatory Training on Learning Disabilities and Autism. You will be responsible for the co-ordination of training teams (trios) and supporting these teams to deliver training to around 50,000 health and...

  • Projects Co-ordinator

    2 weeks ago

    Bristol, United Kingdom Citizens Advice Bristol Full time

    Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues. We have a vacancy for a Projects Co-ordinator working primarily with our Macmillan Benefits Team and our MaPS Debt Advice Team, this is a busy...

  • Business Support Co-ordinator

    5 months ago

    Bristol, United Kingdom DTGen Full time

    We are looking for a Business Support Co-ordinator to join our team. This role will be based in our Avonmouth depot. As a Business Support Co-ordinator, you will provide a professional and efficient administrative/co-ordination support to assist with and facilitate the smooth running of the office. As part of the role, your responsibility will include the...

  • Lettings Operations Co-ordinator

    5 months ago

    Bristol, United Kingdom haart Full time

    : As a Lettings Operations Co-Ordinator, you will be responsible for providing administrative support and services for the Lettings Operations Department. You will be an experienced Administrator who can support on multiple administrative duties to enable works to be completed smoothly and with all relevant documentation completed and filed within required...

  • Lettings Operations Co-ordinator

    5 months ago

    Bristol, United Kingdom Spicerhaart Full time

    Overview: As a Lettings Operations Co-Ordinator, you will be responsible for providing administrative support and services for the Lettings Operations Department. You will be an experienced Administrator who can support on multiple administrative duties to enable works to be completed smoothly and with all relevant documentation completed and filed within...

  • Resource Co-ordinator

    5 months ago

    Bristol, United Kingdom Glide.uk Full time

    Job Advert **Resource Co-Ordinator** **Location**: Yatton **Contract**: Permanent **Salary**: £24,000 - £26,000 - Glide are specialists in difficult to serve markets. Our business is all about delivering pioneering connectivity solutions through the development and innovation of cutting-edge technology._ We are seeking like-minded, passionate &...

  • Clinic Co-ordinator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    Working at Bristol Eye Hospital within a team of Clinic Coordinators Organisation of Doctors clinics to open and close for annual leave and ED cover, in accordance with availability Undertake telephone calls/queries and booking of appointments as necessary. To be responsible for entering and up-dating accurate information on the Careflow and for patients...

  • Inventory & Logistics Co-ordinator

    5 months ago

    Bristol, United Kingdom TC Group Full time

    **Title: Inventory & Logistics Co-ordinator** **Reports to**:Group Supply Chain Manager **Salary: Contract**: 12 months Fixed Term Contract (FTC) - Maternity Cover **Job Purpose**: To be responsible for the planning of inbound deliveries from a variety of suppliers in line with the supply chain team objective. Working to achieve KPI’s and proactively...

  • Sales Co-ordinator

    5 months ago

    Bristol, United Kingdom Medaco Ltd Full time

    Would you like to join a small but growing team based in Bristol who have customers at the heart of everything we do? Medaco has been servicing and installing moving and handling equipment for patients throughout the UK since 1998. We are proud to supply and service patient handling equipment to the NHS, care homes, hospices, and special schools, and our...

  • Activities Co-ordinator

    5 months ago

    Bristol, United Kingdom MHA Full time

    **Job reference** REQ019230 **Activities Co-ordinator based at Horfield Lodge, Bristol**: **Job description** **Available Hours**: **Permanent - Full time - 52.5 Hours** - Looking to use your skills to benefit older people in a homely environment? - We are currently recruiting for an Activities Co-ordinator to join our team and to work within the Home to...

  • Retrofit Co-ordinator

    5 months ago

    Bristol, United Kingdom LivGreen Ltd - Retrofit Specialists Full time

    LivGreen are looking for a Retrofit Co-Ordinator to join our team, you will need to be driven, organised and an excellent communicator. The position will be as a Retrofit Co-Ordinator (training provided for people with a DEA or Retrofit Assessor qualification). The Retrofit Co-Ordinator occupies a vital role within the PAS 2035 retrofit process. They are...

  • Practice Education Facilitator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    The Bristol Royal Infirmary (BRI) has an exciting opportunity, due to the expansion of our Critical Care Unit. We are looking for a highly motivated band 7 to join the Practice Education Team as a clinical educator. With a brand-new build, and expansion of the critical care footprint, there is no better time to join UHBW. We are commissioned for the Bristol...

  • Diagnostic Co-ordinator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are seeking a diagnostic Co-ordinator to join our team managing the booking and organisation of both the Cardiac MRI and Cardiac Echocardiography services in the Bristol Heart Institute. **Communication**: - To support the triaging of referrals by liaising with key clinical staff - To act as a point of contact for queries from clinical and non-clinical...

  • Rota Co-ordinator

    6 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We are looking for pro-active and flexible individuals to join a supportive team of Rota Co-ordinators in Women's and Children's Services. You will be working with medical teams to create medical departmental rotas. We can provide learning opportunities such as training to use our rota management software, developing an understanding of the demands and...

  • Admissions Co-ordinator

    7 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    This is an opportuning for a hardworking and enthusiastic individual to join the Ear, Nose and Throat (ENT) Admissions department in an acute city centre hospital. Working in a fast-paced environment as part of a large team, you will draw on your experience and skills to effectively communicate with patients, clinicians and peers to support the effective...

  • Senior Radiotherapy Admissions Co-ordinator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    An enthusiastic, motivated person with excellent interpersonal and organisational skills is needed to work in a team co-ordinating waiting times for radiotherapy and to ensure the timely booking of patients using our bespoke oncology booking system. In addition, the post holder will be responsible for ensuring that radiotherapy treatments are entered onto...

  • Clinic Co-ordinator

    5 months ago

    Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

    We currently have a full time vacancy (37.5 hours per week) for Clinic Co-ordinator within Medicine (Bristol/South Bristol Community Hospital). **Communication**: - To support the triaging of referrals by liaising with key clinical staff - Act as a point of contact for queries from clinical and non-clinical staff. **Patient Care**: - To show a caring and...

ENT & Thoracic Senior Booking Co-ordinator

3 months ago

Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

Job summary

The post holder will take a leading role within the ENT & Thoracic Admissions teams, co-ordinating the workload of the teams and be the main point of contact for the Deputy Performance and Operations Manager.

The post holder will need a range of co-ordinating experience, ideally in a hospital environment. The applicant should have excellent organisational and interpersonal skills and the ability to work well under pressure. The ability to use their own initiative is essential. The post holder deals with patients, relatives, and healthcare professionals on the phone, and occasionally face to face, applicants must have excellent communication skills and will be expected to have a courteous and efficient telephone manner. They need to have an excellent working knowledge of Microsoft Packages such as Word, Excel, and Outlook.

The post holder will be required to work hours per week between the hours of 08:00 and 17:00 - Monday to Friday.

Main duties of the job

Communication :

To manage patient communications via telephone and use Trust systems to create letters, emails and text reminders Answer any escalated queries from the Inpatient Booking Team Liaise with and act as a point of contact for queries from clinical and non-clinical staff Escalate patient queries, capacity issues and breach details to the role's line manager where necessary

Organising and Planning

To assist the Deputy Performance and Operations Manager in the achievement of all relevant performance targets relating to inpatient and day case waiting lists, escalating performance issuesas appropriate Monitor, manage and validate active and backlog waiting list data Co-ordinate all operating theatre bookings for consultant teams, ensuring theatre sessions are booked in accordance with local policies and ensure the efficient use of theatre and bed capacity To ensure investigations into any patient who 'did not attend' (DNA) their admission, cancellations and unconfirmed admissions are carried out and that appropriate action is taken in line with the PAP and inpatient booking procedures Initiate appropriate action to address issues to ensure patients do not breach maximum waiting times and ensure patients are given reasonable notice and choice of admission date in line with the PAP Governance and validation of RTT and performance data via the effective utilization of operational reports Attend appropriate meetings as required by the role's line manage

About us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy

Person Specification

Knowledge & Experience

Essential

Clerical/administrative experience, including filing and/or reception Experience of dealing with the public, both on the telephone and in person

Desirable

Line Management Experience Experience of using a Patient Administration System Previous NHS experience

Skills and Abilities

Essential

Effective and polite manner when dealing with people, both face to face and on the phone Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy Ability to work effectively in a busy team, adjust to change and motivate others Ability to work independently whilst managing others in a team environment Confidence to handle difficult conversations with patients, relatives and carers Effective organisational skills Good IT skills including Microsoft packages Attention to detail

Desirable

Working knowledge of admission policies and procedures

Qualifications and Training

Essential

Educated to GCSE, grade C or above (or equivalent) in English Language and Maths Business and Administration Level 3 NVQ or equivalent experience

Aptitudes

Essential

Supportive Respectful Collaborative Innovative