![University Hospitals Bristol and Weston NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Senior Clinic Co-ordinator
3 months ago
Job overview
To provide a strong leadership role within the Outpatient Co-ordination team, ensuring that all aspects of clinic management are covered and the clinics running within BHOC have correct templates, weekly streams and are booked correctly for the individual specialities. To be the main point of contact for clinical teams with clinic queries, and to help troubleshoot any issues arising or to escalate further to the Administration Manager.
The Senior Clinic Co-ordinator will line manage a team of band 3 Clinic Co-ordinators, ensuring that team and individual performance is of a high standard and inline with local processes and policies.
- To support the triaging of referrals by liaising with key clinical staff
- Act as a point of contact for queries from staff
- Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
- Communicate changes to clinics and appointments to patients as instructed, often at short notice
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner
- Implement the policy for patients who do not attend (DNA) their appointment
- Ensure clinic lists are effectively utilised and rebook any cancelled appointment slots
- To support investigation of patient complaints
- Receive outpatient referrals from primary care and other sources and register referral details onto the Trust’s Patient Administration System (PAS)
- Create and maintain clinic schedule templates within PAS
- Arrange pre-operative assessment appointments in a timely manner, checking pre-operative assessment proformas to ensure patients are fit for admission
- To manage and monitor all outstanding appointment requests through PAS
- Clear understanding of RTT and performance targets and remain up to date with changing practices and policies
- Responsible for the completion of a number of Trust reports
For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Unity Sexual Health Service team for a Clinic Co-ordinator; this is a permanent post of 22.5 hours over 4-5 days. We support patients and staff in the Sexual Health Service to facilitate the smooth running of the patient journey by ensuring that co-ordinated administrative processes revolves around the patient...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has arisen within the Unity Sexual Health Service team for a Clinic Co-ordinator; this is a permanent post of 22.5 hours over 4-5 days. We support patients and staff in the Sexual Health Service to facilitate the smooth running of the patient journey by ensuring that co-ordinated administrative processes revolves around the patient...
-
Senior Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe post holder will work within University Hospitals Bristol for the SW Cleft Service Team and be responsible for overseeing the organisation and smooth running of outpatient activity for the service in Bristol, Gloucester, Exeter, Plymouth and Truro. The role of Senior Outpatients Clinic Co-ordinator is to serve as a contact for patients accessing our...
-
Clinical Trial Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has arisen for a dynamic and enthusiastic individual to join the Bristol Haematology and Oncology Centre Clinical Trials Unit. We are looking for a highly motivated professional to fill the role of a Clinical Trials Co-ordinator Band 4 or Band 5 depending on experience. Our research portfolio is very active and we now have a vacancy...
-
Clinical Trial Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeAn exciting opportunity has arisen for a dynamic and enthusiastic individual to join the Medical Research Unit. We are looking for a highly motivated professional to fill the role of a Clinical Trials Co-ordinator. Our research portfolio has recently expanded and we now have a vacancy for a Trial Co-ordinator to join our busy unit. We deliver a wide range...
-
Senior Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe post holder will work within University Hospitals Bristol and be responsible for organising a number of outpatient clinics. This will include the receipt and processing of referrals in accordance with the Patient Access Policy and local Referral to Treatment (RTT) guidance. The role of Outpatients Clinic Co-ordinator is to serve as a contact for patients...
-
Clinic Co-ordinator
4 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Clinical Genetics service covers the areas of Bristol, Bath, Gloucestershire and North Somerset and is led by the University Hospitals Bristol and Weston NHS Foundation Trust, based at St Michael’s Hospital in the centre of Bristol. The service provides specialist clinics in Bristol and throughout the region. The post holder will be part of a team...
-
Clinic Co-ordinator
4 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Clinical Genetics service covers the areas of Bristol, Bath, Gloucestershire and North Somerset and is led by the University Hospitals Bristol and Weston NHS Foundation Trust, based at St Michael’s Hospital in the centre of Bristol. The service provides specialist clinics in Bristol and throughout the region. The post holder will be part of a team...
-
Clinic Co-ordinator
4 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Outpatient Co-ordinator role is an essential element of the Administration Team working at St Michael's Hospital An exciting opportunity has arisen to work within the Obstetrics & Gynaecology Administration Team at St Michaels Hospital as an Outpatient Clinic Co-ordinator. This role is office based managing the Clinics and speaking with patients over...
-
Clinic Co-ordinator
4 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Outpatient Co-ordinator role is an essential element of the Administration Team working at St Michael's Hospital An exciting opportunity has arisen to work within the Obstetrics & Gynaecology Administration Team at St Michaels Hospital as an Outpatient Clinic Co-ordinator. This role is office based managing the Clinics and speaking with patients over...
-
Clinic Co-ordinator
5 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeThe Outpatient Co-ordinator role is an essential element of the Administration Team working at the Bristol Eye Hospital. The Outpatient Co-ordinator team are office based managing the clinics and speaking with patients over the phone. Time management and workload priority is essential to the role. If you are enthusiastic, enjoy working in a busy team, can...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe currently have a full time vacancy (37.5 hours per week) for Clinic Co-ordinator within Medicine (Bristol/South Bristol Community Hospital). **Communication**: - To support the triaging of referrals by liaising with key clinical staff - Act as a point of contact for queries from clinical and non-clinical staff. **Patient Care**: - To show a caring and...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom Practice Plus Group Full time**About The Role**: **UNLOCK YOUR BEST WORK LIFE** **+ make a difference for every patient** Due to the increase of treatments and care we give to patients, our professional and established Outpatient Administration department at our Emerson’s Green Hospital, Bristol is growing! We have a need for an additional **Clinic Co-ordinator** to manage and...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWorking at Bristol Eye Hospital within a team of Clinic Coordinators Organisation of Doctors clinics to open and close for annual leave and ED cover, in accordance with availability Undertake telephone calls/queries and booking of appointments as necessary. To be responsible for entering and up-dating accurate information on the Careflow and for patients...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeWe currently have a fixed term (10 month) full time vacancy (37.5 hours per week) for a Clinic Co-ordinator within Medicine (Bristol/South Bristol Community Hospital). This is an opportunity for an enthusiastic, flexible and hard working individual. Working as part of a small team in a busy environment, you will draw on your experience and skills to...
-
Clinical Trial Co-ordinator
1 month ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full timeJob summary To provide trial co-ordination / data management support for cancer clinical trial management within the clinical trials unit. The trial coordinator will be an integral part of the research team. The post holder will be expected to work closely with all members of the CTU team to provide trial management and data handling service. The...
-
Trial Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeTo provide trial co-ordination / data management support for all aspects of cancer clinical trial management within the clinical trials unit. The trial coordinator will be an integral part of the research team. The post holder will be expected to work closely with all members of the CTU team to provide trial management and data handling service. The post...
-
Clinic Co-ordinator
2 months ago
Bristol, United Kingdom Montpelier Health Centre Full time**Job Summary**: The post holder will be responsible for organising a wide range of clinics across Montpelier Health Centre (MHC). This will include the setting up clinics on the patient administration system (EMIS) in line with agreed rotas and timetables, and the coordination of staffing and room resource for optimum utilisation. The post holder will...
-
Clinic Co-ordinator
3 months ago
Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full timeTo provide a clinic co-ordinator role for the Bristol Heart Institute. Booking appointments, clinic changes, answering telephone enquiries and able to work well in a team as well as on their own. Hours of work will be 08.00am - 16.00pm or 09.00am-17.00pm on a rota basis. Applicant must be able to prioritise own workload and thrive in a very busy office...
-
Care Co-ordinator/receptionist
4 months ago
Bristol, United Kingdom The Merrywood Practice Full timeTo register patients on the computer system as having arrived for their appointments To follow practice protocols and pathways to ensure consistency of service To make future appointments on the computer system for patients following agreed pathways and protocols To ask patients agreed questions and signpost to alternative services To issue repeat...