Inpatient Booking Co-ordinator

4 months ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

We are recruiting to 1 full time position; Inpatient Booking Co-ordinator

This position is based in The Bristol Dental Hospital under the Surgery Division. The inpatient booking co-ordinator will be responsible for managing and booking inpatient bookings, in line with Trust policies and processes.

This role involves liaising with clinicians, patients and the management team to ensure safe and quality patient experience. The postholder will be expected to handle patient queries appropriately, escalate any issues effectively, take initiative and be able to work independently, as well as positively contribute to their respective teams.

To monitor, manage and validate active and the waitlist.

Implement the policy and investigate patients who do not attend (DNA) their appointment

Initiate appropriate action to address issues to ensure patients do not breach maximum waiting times and ensure patients are given reasonable notice and choice of admission date in line with the PAP

Attend appropriate meetings as required by the role’s line manager

Raise any suggestions or feedback to improve booking organisation and team efficiency

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.



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