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Family Support Advocate
2 months ago
At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We are committed to empower people to rebuild their lives and regain independence.
The service you will work in….
Merton Domestic Abuse service emotionally and practically supports service users who live in our accommodation based refuge provision and the local borough. Our aim is to improve each clients quality of life in promoting and maintaining independent living for themselves and any dependents they may have.
A day in this role looks like….
As a Children & Families Worker at Hestia, you will play a crucial role in our Domestic Abuse Support Service. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.
A day will never look the same and some of the things you can expect to dobe responsible for are:
● Develop positive relationships with women and their child(ren) in order to enable them to work towards and achieve their goals, using a strengths based approach.
● Advocate on behalf of families, and where appropriate accompanying them to relevant agencies in order to formulate, implement and review support plans with the participation of the service user themselves.
● Support families with issues and concerns surrounding domestic abuse.
● To develop a robust SUI package including promoting events, networking, fundraising and carrying out service users consultation and obtaining feedback.
● To report any safeguarding related incidents immediately to line manager.
● Contribute positively towards five key outcome areas - Being healthy, Staying safe, Enjoy and achieve, Making a positive contribution, and Achieve economic wellbeing.
Why Hestia?
Joining Hestia means more than just a job; its an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.
We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:
● To be able to demonstrate compassion and empathy to children and mothers who have experienced trauma.
● Ability to facilitate and deliver direct work supporting families who have experienced domestic abuse.
● Ability to work with statutory, voluntary and community partners to get the best possible outcomes for families.
● The ability to receive, process and accurately record detailed information, sharing it with others, as appropriate and within the framework of confidentiality.
● Having a solution focused approach and the capacity to work constructively and collaboratively towards problem solving.
● Being optimistic about the possibility of change and the service users capacity to change.
● A calm, non-judgemental and anti-discriminatory approach with the ability to work within a structured, busy and sometimes pressured environment.
● Willingness to travel and work across all the premises within services as well as accompanying clients to appointments when required.
● Knowledge and understanding of safeguarding issues and ability to address them appropriately.
● Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuine occupational requirement for the post holder to be female please.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer…
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We will also accommodate reasonable adjustment during the selection and interview process and throughout your employment with us.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
