Apprentice Ward Clerk

3 weeks ago


Norwich, United Kingdom Norfolk Community Health And Care Nhs Trust Full time

Job summary Are you a friendly, enthusiastic and looking for a role where you can make a difference?
Join our dynamic team as an Apprentice Ward Clerk in a brand-new Inpatient Therapy Unit, where you'll gain invaluable experience in healthcare administration while supporting patient care.
We have an exciting opportunity for you to join our brand new reablement ward at Willow Therapy Unit at NCH&C NHS Trust.
This is an excellent opportunity to gain valuable Ward Clerk and Administration experience with our brand new team.
As part of this role you will have the opportunity to gain experience in providingongoing support to the Ward Clerks ensuring that all administrative processes and tasks are undertaken efficiently, effectively and to a high standard, contributing to the smooth running of the ward and reception areas and its overall effectiveness.
To support the delivery of a high quality, safe and compassionate healthcare service.
On completion of your Apprenticeship, you will have achieved a Level 3 Apprenticeship Diploma in Business Administration within the 18-month contract of employment.
Whilst you are working towards this, you will receive excellent support from the immediate team and assessors.
We will also offer you 27 days holiday, plus bank holidays, and access to exclusive NHS Discounts on high street stores and food retailers.
If you're a motivated individual with a passion for helping others and a desire to grow within the NHS, we'd love to hear from you
Main duties of the job Greet and direct all visitors, patients, patient's relatives, and representatives to the appropriate member of staff/patient.
Answer the telephone and deal with or refer on all incoming calls to the ward staff as appropriate.
Receive and distribute post.
To provide continuity of presence at the ward reception desk.
Photocopying, scanning, emailing, distributing and filing letters, reports and other correspondence promptly and efficiently, ensuring that all patient records, files and filing lists are maintained and kept up to date.
Maintain admission and discharge records accurately so that they are up to date and correspond with PAS and SystmOne To liaise with the help desk to ensure all IT faults and queries are dealt with efficiently and effectively.
Assist in the recording of patient's property and valuables whilst they are inpatients on the ward.
Liaise with nursing teams to book appropriate transport for discharge Liaise with relatives to confirm discharge dates and maintain discharge checklists To book in new patients to the ward.
Maintain supply of patient information leaflets at all times.
To maintain confidentiality at all times in all aspects of work.
About us Apply now to join an organisation that has been awarded an 'Outstanding' rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.Please note that there is an eligibility criteria for government funded Apprenticeship schemes that applies and therefore applicants must be aged 16 or over and have been resident in the UK/EU for the last three years.
Job description Job responsibilities Please see the attached Job description and Person Specification uploaded to this vacancy which gives a detailed explanation to the requirements and responsibilities of this role.
Person Specification Qualifications Essential Maths and English GCSE at level 3 (D) or above or Must be willing to complete foundation skills to this level Must be willing to undertake and successfully complete the Business Admin Level 3 within the 18-month contract of employment Must be willing to obtain Level 2 Functional Skills in English & Maths if not already acquired.
Desirable Good general standard of education - GCSEs at grade D / 3 or above in English and Maths (or equivalent) Experience Essential Willingness to work as part of a Team Able to use initiative Desirable Willingness to work with diverse groups of people at different levels Skills, Abilities and Knowledge Essential Computer skills Organisational skills Understands the importance of confidentiality Telephone manner Ability to prioritise own workload Ability to work unsupervised Desirable Influencing skills Customer care skills Personal and People Development Essential Committed to helping others Enthusiastic and motivated Committed to providing the best possible service Able to communicate effectively using the English Language in written and verbal forms Flexible attitude and approach to work to meet patient/service needs Committed to undertaking and successfully completing the Business Administration Level 3 within the 18 month contract of employment Desirable Interpersonal skills Enthusiastic and motivated Personal Attributes/Behaviours Essential Able to identify with the Trust's commitment to safeguarding and promoting the welfare of children and young people/vulnerable adults Other Essential Able to make own transport arrangements to meet the needs of the service Willingness to cover in other geographical locations if required


  • Ward Clerk

    6 months ago


    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    We are looking for a highly motivated, friendly individual to join our Stroke Admin Team and provide comprehensive ward clerk support to our inpatient unit on Beech Ward, Norwich Community Hospital. This is a substantive Band 3, part-time post for 15 hours per week, based on Beech Ward at Norwich Community Hospital. The 15 hours will be worked over a Monday...

  • Ward Clerk Trainee

    1 day ago


    Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Your JourneyYou will be working towards a Level 3 Apprenticeship Diploma in Business Administration within the 18-month contract of employment. Throughout your apprenticeship, you will receive continuous support and guidance from experienced colleagues and assessors. As a Healthcare Administration Assistant, you will work alongside dedicated professionals...


  • Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Job DescriptionWe are seeking an experienced and skilled Administrative Healthcare Specialist to join our dynamic team as an Apprentice Ward Clerk in our brand-new Inpatient Therapy Unit.The successful candidate will be responsible for providing ongoing support to the Ward Clerks, ensuring that all administrative processes and tasks are undertaken...


  • Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Job Title: Apprentice Ward ClerkWe are seeking an enthusiastic and motivated individual to join our dynamic team as an Apprentice Ward Clerk in our brand-new Inpatient Therapy Unit.This is an excellent opportunity to gain valuable experience in healthcare administration while supporting patient care. The successful candidate will be responsible for providing...

  • Ward Clerk

    6 months ago


    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    4 To complete admission and discharge documentation. Utilising SystmOne and PAS data information systems to print patients wristbands, labels and emergency contact details. 5 Manage Ward View on SystmOne, taking responsibility for Milestones, monitoring alert indicators, making bed reservations and amend ward stay notes accordingly. 6 Liaising with the...

  • Ward Clerk

    6 months ago


    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    To provide clerical support and assist the Ward Manager or her Deputy on the admission/transfer and discharge of patients. To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient. To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS. To keep...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job Description:Clerical Clerk - Norfolk and Norwich University HospitalRole Overview:We are seeking a skilled and dedicated Clerical Clerk to join our team at Norfolk and Norwich University Hospital. This role involves providing essential administrative support to ward managers and nursing teams, ensuring seamless patient care and hospital operations.Key...

  • Ward Clerk

    6 months ago


    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    To provide clerical support and assist the Ward Manager or their Deputy on the admission/transfer and discharge of patients. To greet and direct all visitors e.g. patients, relatives, Chaplains, to the appropriate member of staff or patient. To update the inpatient diary, ensuring all details are accurate and up to date and correspond with PAS. To keep...


  • Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Career DevelopmentNorfolk Community Health and Care NHS Trust is committed to helping you develop your skills and knowledge throughout your career. As a Ward Clerk Trainee, you will be given the opportunity to take ownership of various administrative tasks, developing your organizational and problem-solving skills. With the support of experienced colleagues...


  • Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Clerical Clerk to join our team at Norfolk and Norwich University Hospital. As a key member of our administrative staff, you will provide critical support to ward managers and nursing teams.Main Responsibilities:Support patient admissions, transfers, and discharges by maintaining accurate...


  • Norwich, Norfolk, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    Job RoleWe are seeking an ambitious and driven individual to fill the role of Healthcare Administration Assistant in our brand-new Inpatient Therapy Unit.The successful candidate will be responsible for providing administrative support to the Ward Clerks, ensuring that all processes and tasks are undertaken efficiently and effectively, contributing to the...

  • Ward Clerk

    8 months ago


    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    To complete admission and discharge documentation. Using a range of software programmes to produce, maintain and distribute documents, including reports, spread sheets, and databases


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    This is a fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help! We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having...

  • Health Records Clerk

    6 months ago


    Norwich, United Kingdom NHS Professionals Full time

    **Job Title: Health Records Clerk** **Location: Kestrel House, Hellesdon **NR4 6DG **Trust Location**:Norfolk & Suffolk NHS Foundation Trust This is a band 2 placement paying £11.45 per hour. Working Monday to Friday 9:00-5:00 Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Norfolk &...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    To develop a thorough understanding of national and local rules relating to RTT and to act as an expert on RTT. To use this expert knowledge to train and support other members of staff, including but not limited to Medical Secretaries, Ward Clerks, Clinic Clerks and Waiting List Officers. To assist in validating the achieved admitted and non-admitted data on...


  • Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Arrange admissions in accordance with clinical priority and by the breach date. Extensive periods of concentration are required for data input, analysis of waiting lists and rotas in order to organise theatre schedules. In line with booking policies and procedures, agree admission dates with patient and send out letters and information to patients with...


  • Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full time

    Fixed term contract for 14 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help! We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having further...

  • Senior Ward Clerk

    8 months ago


    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Deal efficiently and effectively with direct and indirect (i.e. telephone, face to face) enquiries from patients, all levels of medical and nursing staff, GPs, Social services and other health professionals and staff. To communicate appropriately with patients, relatives and visitors who may be fearful, aggressive or have sensitive concerns, needing...

  • Ward Clerk

    8 months ago


    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    Please refer to the Job Description for the full specification of responsibilities and requirements for this post.


  • Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...