Receptionist / Office Clerk

4 months ago

Norwich, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
Are you looking to start a NHS career? We have the perfect opportunity for you We are looking for a **Receptionist / Office Clerks **to join** **the** North Norfolk & Norwich Care Group Administration Team**.

We have a substantive positions within our **Community Mental Health Team** & **Crisis Team** both based at Hellesdon Hospital.

We are looking for a confident, enthusiastic and flexible administrator to support the changing needs and demands of our fast paced clinical teams, in a wide variety of administrative functions.

**Main duties of the job**:
Duties will include, but not be limited to:

- Call handling, face to face liaison with service users, carers and colleagues alike, data entry, typing, scanning, uploading to clinical systems and other general administrative office duties.
- Previous experience of Trust IT system (Lorenzo) would be of benefit but not essential as all training will be provided.
- Resilience to support in an administrative capacity to distressing / upsetting situations ensuring the best care to our service users / carers and families.
- Ability to remain calm under pressure within a fast paced reception environment.

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

**Benefits**

Benefits included with this role are:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more.

**Detailed job description and main responsibilities**:

- We are recruiting to 1.4 WTE Substantive Receptionist posts
- Post 1 = 37.5 hours per week - Monday to Friday within the Crisis Team
- Post 2 = 15 hours per week - Thursday & Friday within our North Community Mental Health Team.
- The hours of work for both posts will be 9am to 5pm.
- We have free on-site parking at Hellesdon Hospital.

We apologise but we are unable to offer alternative dates for interview.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- NVQ Level 2 - Customer Service / Business Administration

**Desirable criteria**:

- Knowledge of Trust’s electronic records

**Knowledge**:
**Essential criteria**:

- Experience of working in a busy reception / office environment

**Desirable criteria**:

- Data inputting / similar work
- EQUAL OPPORTUNITIES_Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief._
- As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying._
- DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB) _
- Alternatively, if you have subscribed to the update service, we will be able to check your status once we have your authority to do so._
- The Trust has now introduced a DBS Update Service which is a contractual requirement. You need to subscribe when you have applied for your DBS clearance and there is a time limit to subscribe of 19 days after receipt of your DBS disclosure. Please ensure that this is completed within the set time scale._

**Employer certification / accreditation badges**:
**Applicant requireme

  • Receptionist / Office Clerk

    4 months ago

    Norwich, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! We are recruiting to 1.4 WTE Substantive Receptionist posts Post 1 = 37.5 hours per week - Monday to Friday within the Crisis Team Post 2 = 15...

  • Ward Clerk

    5 months ago

    Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full time

    We are looking for a highly motivated, friendly individual to join our Stroke Admin Team and provide comprehensive ward clerk support to our inpatient unit on Beech Ward, Norwich Community Hospital. This is a substantive Band 3, part-time post for 15 hours per week, based on Beech Ward at Norwich Community Hospital. The 15 hours will be worked over a Monday...

  • Payroll Clerk

    1 month ago

    Norwich, United Kingdom Hays Full time

    Experienced Payroll Clerk for a central Norwich-based organisation with hybrid working. Your new companyHays Accountancy & Finance are pleased to be supporting a Norwich-based organisation in their search for an experienced payroll clerk to join this newly created payroll team as they bring payroll back in-house.Your new role This is an exciting opportunity...

  • Payroll Clerk

    1 month ago

    Norwich, United Kingdom HAYS Full time

    Experienced Payroll Clerk for a central Norwich-based organisation with hybrid working. Your new companyHays Accountancy & Finance are pleased to be supporting a Norwich-based organisation in their search for an experienced payroll clerk to join this newly created payroll team as they bring payroll back in-house.Your new role This is an exciting...

  • Receptionist/booking Clerk

    5 months ago

    Norwich, United Kingdom Norfolk and Norwich University Hospital Full time

    To provide a support service to the technical, secretarial, medical and other staff ofthe Departments including data entry into Trust systems. To carry out receptionist duties, including prioritising and arranging appointments and maintaining the various appointment systems, identifying testrequests and investigations, and co-ordinating the various clinics...

  • Payroll Clerk

    1 month ago

    Norwich, Norfolk, United Kingdom Hays PLC Full time

    Experienced Payroll Clerk Wanted for Central Norwich OrganisationHays Accountancy & Finance is pleased to be supporting a Norwich-based organisation in their search for an experienced payroll clerk to join their newly created payroll team as they bring payroll back in-house.About the RoleThis is an exciting opportunity to play a key role in working with the...

  • Payroll Clerk

    1 month ago

    Norwich, Norfolk, United Kingdom Hays PLC Full time

    Experienced Payroll Clerk Wanted for Central Norwich OrganisationHays Accountancy & Finance is pleased to be supporting a Norwich-based organisation in their search for an experienced payroll clerk to join their newly created payroll team as they bring payroll back in-house.About the RoleThis is an exciting opportunity to play a key role in working with the...

  • Receptionist

    3 weeks ago

    Norwich, Norfolk, United Kingdom West Pottergate Medical Practice Full time

    About the RoleWe are seeking a skilled and experienced Receptionist to join our team at West Pottergate Medical Practice. As a Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesAs a Receptionist, you will be responsible for:Providing exceptional...

  • Receptionist

    4 weeks ago

    Norwich, Norfolk, United Kingdom West Pottergate Medical Practice Full time

    About the RoleWe are seeking a skilled and experienced Receptionist to join our team at West Pottergate Medical Practice. As a Receptionist, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our practice.Main ResponsibilitiesAs a Receptionist, you will be responsible for:Providing exceptional...

  • Receptionist

    5 months ago

    Norwich, United Kingdom Valeo Foods Full time

    **Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...

  • Accounts Payable Clerk

    4 months ago

    Norwich, United Kingdom Todd Hayes Ltd Full time

    Accounts Payable Clerk Our client, a leading independent Oil & Gas operator, based in Norwich, are currently seeking an experienced Accounts Payable Clerk to join their busy finance team. This is a full time, 12-month FTC. Hours: Monday - Friday, either 08:00-16:00 or 09:00-17:00 can be completed. This role of Accounts Payable Clerk reports to the...

  • Receptionist

    5 months ago

    Norwich, United Kingdom Nuffield Health Full time

    HEAD OFFICE Receptionist **Receptionist** Norwich FWC | Customer | Permanent | Part time Up to £25,480 pro rata 24 hours per week on a shift pattern including evenings and weekends. As the UK’s largest Healthcare Charity, we’re here to help look after the wellbeing of the nation. And as the face of Nuffield Health, you’ll help people feel at ease...

  • Receptionist

    4 months ago

    Norwich, United Kingdom Valeo Foods Full time

    **Company Description** Introducing Valeo Snackfoods, the powerhouse behind some of the nation's favourite snack brands! With an impressive lineup including KETTLE® Chips, Metcalfe’s® popcorn, Foxes, Poppets, Yellow Chips and Barratt classics like Wham!, Fruit Salads, Black Jacks, Refreshers, Sherbet fountain, and Dip Dab, we've got something for...

  • Hospital Receptionist

    5 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11.44 per hour **Hours of Work**: 40 hrs a week, permanent role **Working as a Receptionist at Southern Hill Hospital your duties will include the following**: - To respond to customer enquiries in a friendly and...

  • Receptionist

    1 month ago

    Norwich, Norfolk, United Kingdom West Pottergate Medical Practice Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our team at West Pottergate Medical Practice. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing a warm and welcoming experience for all visitors to the practice.Main ResponsibilitiesThe successful candidate will be...

  • Receptionist

    1 month ago

    Norwich, Norfolk, United Kingdom West Pottergate Medical Practice Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our team at West Pottergate Medical Practice. As a Receptionist, you will be the first point of contact for patients and will be responsible for providing a warm and welcoming experience for all visitors to the practice.Main ResponsibilitiesThe successful candidate will be...

  • Hospital Receptionist

    5 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, permanent role **Shift pattern**: Two week rota: Week 1 Mon/Tue & Sat/Sun Week 2 Wed/Thur/Fri 7.30am-8pm **Working as a Receptionist at Southern Hill...

  • Hospital Receptionist

    5 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11 per hour ( £22,880 Per Year) **Hours of Work**: 40 hrs a week, Shift Pattern: 3 shifts week 1, 4 shifts week 2 - includes weekends. Shifts are 07:30hrs to 20:00hrs, 1 hour break. **Working as a Receptionist at...

  • Receptionist Administrator

    4 weeks ago

    Norwich, Norfolk, United Kingdom Reed Full time

    Receptionist AdministratorWe are seeking a highly skilled and experienced Receptionist Administrator to join our team at a leading accountancy firm in Norwich.Why this role?This is an excellent opportunity for a motivated and organized individual to work in a dynamic and supportive environment. As a Receptionist Administrator, you will be responsible for...

  • Hospital Receptionist

    4 months ago

    Norwich, United Kingdom Oakleaf Recruitment Full time

    **Job Title**: Receptionist **Location**:Southern Hill Hospital, Cooks Hill, Gimingham, Mundesley, Norfolk, NR11 8ET **Rate of Pay**: £11.50 per hour **Hours of Work**: 40 hrs a week, permanent role (Shift work with rota Mon-Sun) - **We now offer transport for free to and from Norwich station**_ **Working as a Receptionist at Southern Hill Hospital your...