Waiting List Coordinator
5 months ago
Arrange admissions in accordance with clinical priority and by the breach date. Extensive periods of concentration are required for data input, analysis of waiting lists and rotas in order to organise theatre schedules. In line with booking policies and procedures, agree admission dates with patient and send out letters and information to patients with regard to their admission to hospital. Book pre-operative assessment appointments in accordance with local guidelines and liaise closely with pre-operative assessment nurses about the outcome of appointments.
Undertake validation of specific patients at the request of the manager or other members of the admissions team. Deal with enquiries from patients and G.P.s about waiting times and admissions. This includes dealing with patients, or the relatives of patients, with suspected or confirmed cancer and with people from differing backgrounds. Work to ensure that all access targets are met.
Keep manager and relevant consultants informed of their waiting times and ensure that dates are given to all patients, which meet waiting time targets. Bring individual patients who are likely to exceed waiting time targets to the attention of both managers and consultants. To support the delivery of a high quality, safe and compassionate healthcare service,all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. To facilitate the management of inpatient and Day Case Waiting Lists ensuring that the lists available are fully utilised.
To work closely with Consultants, Secretaries, Ward Clerks, Nurse Practitioners to ensure the smooth running of waiting lists and admission processes. Ensure the smooth admission of patients to hospital by liaising with Wards and bed managers and by control of the Bed Booking system. To be proficient in the use of Orsos. This entails ensuring lists are reserved 6 weeks in advance, named patients are booked two weeks in advance and that clinical priorities, such as infection risks, diabetes etc.
are acknowledged and factored into the list order. This can also include ensuring appropriate equipment is available. Deal with telephone queries relating to admissions and information relating to waiting lists. Patients are often anxious, upset, aggressive or angry if a wait is incurred.
Whenever possible provide cover for the Partial Bookings Clerk due to Annual/Sick leave. To produce waiting list reports as required by Service Manager and General Manager.
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Gastroenterology Waiting List Coordinator
1 month ago
Norwich, Norfolk, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Waiting List Coordinator. The successful candidate will be responsible for managing waiting lists for the Gastroenterology Directorate, ensuring compliance with local and national targets and policies.The ideal candidate will have excellent communication and...
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Gastroenterology Waiting List Coordinator
1 month ago
Norwich, Norfolk, United Kingdom NHS Full timeAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Waiting List Coordinator. The successful candidate will be responsible for managing waiting lists for the Gastroenterology Directorate, ensuring compliance with local and national targets and policies.The ideal candidate will have excellent communication and...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThe Plastics team based in West Level 2 at the NNUH, are a part of The Surgical, Critical and Emergency Care Division and are currently recruiting an Apprentice Receptionist to join the Plastic Surgery administration team. **The team currently consists of**: - An Administration Manager - A Deputy Admin Manager - 8 Senior Trust Medical Secretaries - 2 Trust...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeUndertake responsibility for Plastic Surgery waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity to work within the General Surgery Department to help administer and support delivery of care to patients at the NNUH. You will be working as part of a very busy team of clinicians and administrators who deliver excellent care to our patients. The post holder will provide waiting list management for the General Surgery...
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Waiting List Coordinator
7 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeBe responsible for organising specific specialities patient waiting lists. Ensuring patients are booked for their operations in compliance with local and national targets/policies. Comply with The Department of Healths Referral to Treatment rules. Ensure the correct and timely input of patient information onto the Patient Administration System (PAS), the...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeUndertake responsibility for Endocrinology & Diabetes waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeUndertake responsibility for waiting lists ensuring compliance with local and national target / policies and ensuring relevant documentation is sent to patients and information entered on to the appropriate IT Systems. To have a comprehensive knowledge and good understanding of Patient Access Policy to always work in line with Trust and National policies,...
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Waiting List Co-ordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo work closely with Consultants, Secretaries, Technicians to ensure the smooth running of waiting lists and attendance processes. To be proficient in the use of PAS and Intellect. This entails ensuring lists are available 6 weeks in advance and patients booked in advance and that clinical priorities, such as infection risks, diabetes, etc., are acknowledged...
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Waiting List Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis is an exciting opportunity to work within the Aylsham Medical Day Unit team to help administer and support delivery of care to patients at the NNUH. Who we’re looking for? We are looking for a full time Waiting List Co-Ordinator to become a member of a truly collaborative and hardworking team who provide administrative support to the Aylsham Medical...
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Waiting List Co-ordinator
4 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeOur Cardiology services are some of the most advanced in the country, cover a range of services including our acute cardiology ward, angiography suite and our coronary care unit, which is the PPCI Centre for Norfolk. In addition to this we are the Norfolk Heart Attack Centre and winners of student placement of the year 2019. We are incredibly lucky to have...
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Apprentice Waiting List Co-ordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospitals NHS Foundation Trust Full timeThis is a fixed term contract for 20 months* We as a Trust encourage and support your progression beyond your Apprenticeship and will be here to help! We are very proud of our Apprentice success rates, with 92% of Apprentices successfully obtaining a substantive post within the Trust at the end of their Apprenticeship contract, and 98% of Apprentices having...
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Outpatient Booking Services Team Coordinator
7 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeIn conjunction with the Team Manager, assist with the management and coordination of annual leave, cover, flexible working arrangements, PDP/appraisals, and supervision of the support clerks, dealing with day to day queries and issues. Deal with telephone calls from patients, General Practitioners or other Hospital departments, includes assisting patients...
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Pre-operative Assessment Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo undertake the clerical aspects of the Pre-operative assessment duties associated with the Trauma and Orthopedic Directorate. To manage the medical records of patients attending pre-operative clinics, including retrieval and storage. To deal with patients and external and internal staff enquiries in person or via the telephone, in a courteous and...
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18-week Pathway Coordinator
5 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeTo develop a thorough understanding of national and local rules relating to RTT and to act as an expert on RTT. To use this expert knowledge to train and support other members of staff, including but not limited to Medical Secretaries, Ward Clerks, Clinic Clerks and Waiting List Officers. To assist in validating the achieved admitted and non-admitted data on...
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Treatment Scheduler
6 months ago
Norwich, United Kingdom Norfolk and Norwich University Hospital Full timeUse judgement and knowledge of medical terminology and treatment regimes to schedule patients for chemotherapy and radiotherapy, ensuring appropriate appointments are booked for each patient, complying with Cancer Waiting Times targets and departmental protocols. Communicate efficiently and effectively with patients, nursing staff, clinicians, pharmacists,...
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Starfish Administration Assistant
5 months ago
Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full timeWe have an exciting job opportunity for a individual to join our Childrens Administration Team as Administration Assistant for the Starfish LD CAMHS Team. The job is to provide comprehensive and pro-active secretarial and administrative support to the team and to ensurethat all administrative processes and tasks are undertaken efficiently, effectively and...
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Programme Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking an experienced and skilled Programme Assistant to join our small and friendly Bowel Cancer Screening team at the Quadram Institute, within the Norfolk & Norwich University Hospital site.Key ResponsibilitiesProvide administrative support to the BCSP Management Team to ensure the effective delivery of the Programme.Coordinate...
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Programme Coordinator
3 weeks ago
Norwich, Norfolk, United Kingdom Norfolk and Norwich University Hospital Full timeAbout the RoleWe are seeking an experienced and skilled Programme Assistant to join our small and friendly Bowel Cancer Screening team at the Quadram Institute, within the Norfolk & Norwich University Hospital site.Key ResponsibilitiesProvide administrative support to the BCSP Management Team to ensure the effective delivery of the Programme.Coordinate...
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Starfish Administration Assistant
5 months ago
Norwich, United Kingdom Norfolk Community Health and Care NHS Trust Full timeTo employ effective waiting list management for appointment booking. This will include booking of appointments from waiting lists, resolving appointment conflicts, issuing appointment letters/texts, using cloud booking to ensure there is room availability. You may also be required to book interpreters to support these appointments and arrange translation of...